In this role, you will be a Customer Success Specialist for customer accounts embarking on the Oracle F&B journey. You will attend internal and customer meetings. 

You will be responsible for facilitating the onboarding deliverables, internal projects, incident management and problem management, creating initiatives, presenting across lines of businesses, identifying and driving productivity improvement opportunities.

You will work with a high volume of smaller, less complex clients to develop long term partnership to ensure they remain successful by realizing the full value of their investment with us, and ensure client continues/replenish/renews their contracts with Oracle. 

You will be responsible for maintaining a high level of client satisfaction by being a liaison between our clients and Oracle's internal operations and help to identify product expansion/up sell opportunities.

You will also be responsible for sharing information across the Customer Success team via defined methods.

Career Level - IC2