Description We are offering a contract-to-hire employment opportunity for a Customer Solutions Specialist near Little Falls, New Jersey. The selected candidate will be responsible for various administrative tasks within a customer-focused environment. Responsibilities: • Provide assistance to customers, addressing their inquiries with a pleasant demeanor. • Manage and organize files and customer records for efficient data retrieval. • Facilitate the packaging and labeling of educational materials for shipment. • Handle inbound telephone calls, ensuring excellent customer service. • Carry out administrative tasks such as the administration of continuing education credits and notifications. • Perform accurate and efficient data entry of customer order information into the database. • Contribute to team efforts by accomplishing related tasks as needed. • Leverage computer skills to manage database and email applications effectively. • Utilize problem-solving skills to address and resolve customer issues promptly. • Assist in test grading and processing, ensuring accuracy and efficiency. Requirements • Possess strong skills in assisting customers and providing exceptional customer service • Should have prior experience in administrative assistance including organizing files and data entry • Must be adept at handling inbound telephone calls and resolving customer queries efficiently • Experience in packaging and labeling would be an added advantage • Excellent skills in organizing files and maintaining systematic records • Should have proficiency in data entry with attention to details and accuracy. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .