To Apply for this Job Click Here

Customer Success Supervisor to $73K - Hybrid work model offered!

A growing medical supply company is looking for a Customer Success Supervisor to join their team! In this role, the Customer Success Supervisor is responsible for overseeing a team of CSRs, managing escalations, processes, and workflow. The qualified candidate will have 1+ years of customer service experience.

Position Details:

Location: Norwood, MAWork Model: HybridDegree: RequiredDuties and responsibilities include holding the Customer Service team accountable for productivity and accuracy goals, setting and reporting key performance indicators, creating strategies and procedures to meet department goals, coordinating training, leading individual and team meetings, managing workload distribution, and more.Required skills include great customer service skills, strong attention to detail, effective verbal and written communication abilities, and an ability to prioritize and complete work in a fast-paced environment. Bilingual in English and Spanish is preferred.

Join this growing team offering a highly flexible work model and competitive benefits. Apply today!

AP1399889BOS_1733423829 To Apply for this Job Click Here