Customer Support – Airplane Development Systems Lead

Company:

The Boeing Company

Job ID:

00000428821

Date Posted:

2024-06-13

Location:

USA - Everett, WA

Job Description Qualifications:

Boeing Commercial Airplanes (BCA) is seeking a Senior Systems Engineers. The Systems Engineering role in Customer Support – Airplane Development Systems provides leadership to a team integrating our 777-8F systems designs, which includes both internal and external resources and customers.

The role of Customer Support in Airplane Development is to be the lead Customer Advocate as development cycles from Program Launch to Entry-Into-Service. The ideal candidate for this position will be an individual that has a strong service culture background in systems design and understands the needs of our in-service operators and how Boeing designs, builds, and certifies commercial airplanes. The candidate will be our lead integrator between Systems Engineering airplane development and our Systems Support team in Customer Support.

A Our team is currently hiring for a broad range of experience levels including Lead (Level 4) and Senior (Level 5) Engineers.

Position Responsibilities:

Systems Requirements Validation – Supports requirements validation activity related to In-Service Readiness that ensures a service ready product will be delivered to our airline customers.Develop validation and verification plans for requirements.Lead an integrated team of system engineers to assess and disposition Problem Report Deferrals coming out of verification test activities to determine Customer impact and disposition accordingly.Collaborate with Maintenance and Flight engineering to ensure new airplanes are service-ready.Lead cross-functional teams in Systems Engineering to solve service ready issues across all five Service Ready Pillars: Airplane, Support, Suppliers, Services, and Customer are Ready.Flight Test Integration - Coordinate verification activities between various groups in Customer Support & Services and the Flight Test Ground Ops and/or the Flight Test Integration team. Integrate BCA Customer Support and BGS Services with Programs and act as Customer Support and Services customer advocate.Applies an interdisciplinary, collaborative approach to plan, design, develop and verify a lifecycle balanced system of systems and system solutions for resolution of cross-functional issues.

This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed location options.

This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required.  “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Basic Qualifications (Required Skills/Experience):

Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science.Experience working with customers and/or airlines.Experience with mechanical/hydraulic/electrical/pneumatic airplane systems.Knowledge of maintenance engineering products, for example AMM/FIM/AHM.

Preferred Qualifications (Desired Skills/Experience):

5 or more years' related work experience or an equivalent combination of education and experience.

Typical Education & Experience:

Lead: Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+4, Master+7 years' related work experience). In the USA, ABET accreditation is the preferred, although not required, accreditation standard.

Senior: Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 14 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+9, Master+12 years' related work experience). In the USA, ABET accreditation is the preferred, although not required, accreditation standard.

Relocation:

This position offers relocation based on candidate eligibility.

Drug Free Workplace:

Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Shift Work:

This position is for 1st shift.

This is a Union-represented Position.

At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
 

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary pay range Lead: $128,350 - $173,650

Summary pay range Senior: $157,250 - $212,750

Applicants for this position will be accepted through June 26th, 2024.

Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defense, space and security systems. We are engineers and technicians. Skilled scientists and thinkers. Bold innovators and dreamers. Join us, and you can build something better for yourself, for our customers and for the world.

Relocation:

Relocation is available for eligible candidates, if authorized

Export Control Requirement:

U.S. Government Export Control Status: This position must meet export control compliance requirements. To meet export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.15 is required. “U.S. Person” includes U.S. Citizen, lawful permanent resident, refugee, or asylee.

Safety Sensitive:

This is not a safety sensitive position

Contingent Upon Award Program

This position is not contingent upon program award

Experience Level:

Individual Contributor - 4

Job Type:

Regular

Job Code:

6K8CI4 (6G7)

Equal Employment Opportunity:

Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website.

Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Request an Accommodation - Requesting Interview Accommodations

Applicant Privacy - Applicant Privacy

EEO is the law Poster - EEO is the law

Boeing Policy on EEO - Boeing EEO Policy

Affirmative Action and Harassment - Boeing Affirmative Action and Harassment

Boeing Participates in E – Verify

English -  E-Verify (English) Spanish - E-Verify (Spanish)

Right to Work Statement

English - Right to Work (English) Spanish - Right to Work (Spanish)