San Antonio, TX, US
41 days ago
Customer Support Associate

Now is a great time to join our growing company! The Millennium Group (TMG) is an award-winning business process outsourcing firm focused on print, mail, document scanning, reception, and related office support services for Fortune 500 companies, professional service firms, and institutions of higher education. TMG is looking for highly motivated, enthusiastic team players interested in a career rather than just a job. With a team of over 1,500 nationwide associates, TMG is seeking an individual who can uniquely contribute to our 30+ years of success in the industry.\n

Responsibilities:\n\nAbility to enter data accurately.\nMaintains data entry requirements by following data program techniques and procedures.\nMaintains customer confidence and protects operations by keeping information confidential.\nAssist with projects and\/other duties as warranted.\nPerform standard processing tasks for each line of business supported\nPerform standard processing tasks for other administrative operations areas as needed\nOther duties assigned by Site Leader\nOpen mail under dual control\nLog mail and any checks received\nResearch unidentified mail to send to proper location\nScanning\nHigh level of customer interaction\nWork independently\n\n

Qualifications:\n\nHighschool diploma or GED required.\nExcellent communication skills both written and verbal\nIntermediate skill ability in Microsoft Excel\nAccuracy & Attention to detail required\nAble to lift 50lbs\nAbility to meet daily quality & production metrics required\n

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