Herndon, Virginia, United States of America
12 hours ago
Customer Support Officer

Title:

Customer Support Officer

Commercial Support Officer

Herndon, VA

The Commercial Support Officer (CSO) provides strategic recommendations to the Project Manager as well as tactical, day-to-day support to the commercial business aspects of the project. The CSO is routinely involved in resource planning, monitoring progress, and keeping stakeholders informed. The CSO supports interactions with both domestic and foreign Customer centers, subject matter experts, lawyers, accountants, and support elements, to include training, finance, banking, security, IT, and logistics.

Duties: This Commercial Support Officer performs the following core functions:

Directly supports the Project Manager and other teammates to develop business plans and strategies designed to maximize business successPerforms SWOT analysis on business sectors of interest focusing on:Economics of business opportunities, including customers and product demand o Leading market competitors o Important market trends, patterns, and relationshipsIdentifies business opportunities and provides solutions to capitalize on the opportunitiesFacilitates in the identification of the required skills and talent needed to successfully design, start-up, and/or run a businessManages the business structure, operations, and supply chainPrioritizes the identification and reduction of risk and uncertaintyCreates and implements contingency plans to ensure continuity of operations

Demonstrates the following:

 Ability to work in an ambiguous environment o Inclination to take the initiative in daily work o Motivation to find creative solutions o Excellent communication skillsEffective interpersonal skills, with a talent to influence othersSuperior organizational abilities o Meticulous attention to detailPursues professional training opportunities to ensure skills are current with evolving technologyPerforms other duties as assigned at the direction of Project Management

Core Hours: IOAM — 3PM; flexible with management approval

Travel: 10-25% domestic/foreign travel

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

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