Gainesville, VA, 20156, USA
19 hours ago
Customer Support Order Entry Clerk (Hybrid)
Order Entry Clerk | Hybrid | Gainesville | Start Date in March Our National Fleet Management and Vehicle Relocation Specialty Client is seeking a Order Entry Clerk to assist with work order input, inventory tracking, and status updates. Schedule: Monday - Friday, 9:00AM - 6:00PM + 2 days in office (Tuesday & Wednesday) + 3 days work from home with your own equipment (Laptop and/or desktop) Equipment: Must provide own laptop/computer - ChromeBooks are not compatible. Duties Include: + Gathering pertinent data points to place and submit work orders + Communicate with customers and vendors by phone and email, establishing strong relationships with customer contacts and vendors + Effectively manage direct communication with customers and field offices. + Manage details of each request placing information in specific areas of the order to ensure full understanding of customer requirements. + Address questions and offer solutions to customers, both internal and external, using sound judgement to resolve issues, reduce delays and enhance the customer experience. Must Haves: + Ability to type at 40 WPM or higher in an effort to accurately and efficiently input customer information + Comfortability operating in a fast-paced environment + Computer or laptop for work-from-home capabilities + 1-2 years of experience operating in a high call volume environment + Previous experience working with CRMS and within Excel for Spreadsheets Pay and Benefits The pay range for this position is $17.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision• Critical Illness, Accident, and Hospital• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available• Life Insurance (Voluntary Life & AD&D for the employee and dependents)• Short and long-term disability• Health Spending Account (HSA)• Transportation benefits• Employee Assistance Program• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a hybrid position in Gainesville,VA. Application Deadline This position is anticipated to close on Mar 12, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through: + Hiring diverse talent + Maintaining an inclusive environment through persistent self-reflection + Building a culture of care, engagement, and recognition with clear outcomes + Ensuring growth opportunities for our people The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
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