SAVA is in search of an IT professional to join our family as a Customer Technical Support Analyst III supporting the Coast Guard in St. Louis, MO. To join our team of outstanding professionals, apply today! **Responsibilities** + Analyze and resolve computer, software and network problems. + Define and enhance computer applications used. + Test and integrates programs. + Use automated information systems to analyze and resolve technical issue. + Interact with other team members such as network services, software engineering, and/or applications development to restore services and/or identify and correct the problem. **Qualifications** + Active Secret Security Clearance. + Active IAT Level II certification (e.g. Security+). + High School Diploma. + 3 years of relevant IT experience. + Experience supporting Microsoft Windows environments. + Experience maintaining configuration management data and documentation. + Experience Troubleshooting and resolving network, computer and software problems. + Strong customer service and communication skills. **Job ID** 2025-15739 **Work Type** On-Site **Company Description** **Work Where it Matters** SAVA, an Akima company, is not just another global services contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At SAVA, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. **For our shareholders** , SAVA provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. **For our government customers** , SAVA delivers global solutions that enhance business processes, lower costs, and take on today’s missions with greater opportunity, agility, and strength. **As a SAVA employee** , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options. We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).