Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures.

Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR.  Join us and make a positive impact on human and animal health.

Job Details

Under close supervision of Supervisor, the Customs Brokerage Specialist  will work closely with Customer Service, Partner Agents, Brokerage and Airlines to ensure the timely transit of World Courier shipments to United States of America. This involves handling customer service calls, servicing requests from other offices in the World Courier network and ensuring that all information being provided is accurately captured within World Courier’s transportation management system

Responsibilites:

Communicate with outside "gateway" offices regarding Customs clearance 

Communicate with World Courier gateway brokers for the facilitation of Customs clearance  

Communicate with client specific brokers to facilitate clearance   

Communicate with clients regarding the status of shipments 

Enter and control charges with outside brokers 

Communicate with relevant Customer Service teams the arrival of shipments to agent locations 

Enter thorough notes in TMS (Transport management system) regarding status 

Must stay current and understand all procedures specific to the role (SOP’s) 

Maintain and update the Client Broker list might be required  

Running department reports if necessary    

Actively collaborate with internal and external departments to resolve issues 

Make suggestions to improve existing processes, efficiency and consistency to improve performance of the department 

Perform other duties and tasks as assigned. 

Working hours: Monday-Friday 15:00 to 24:00 (1 hour of lunch included)

​On-the-job training which allows you the opportunity to learn and begin performing your job duties.

Hybrid/Remote work.

Work Experience:

Requires broad training in fields such as business administration, international business or similar vocations generally obtained through completion of a three or four-year bachelor’s degree program, technical vocational training or equivalent combination of experience and education.

1 to 3 years as a Logistics Specialist / Customs Broker or equivalent
Proficiency in applicable business software

Skills and Knowledge:

Good written and verbal communication skills 

Fluency in English 

Excellent attention to detail to ensure accurate information is provided 

Ability to prioritize tasks and manage time effectively 

Ability to work harmoniously with colleagues and other World Courier offices 

What Cencora offers

We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures

Full time

Gross Salary Range (Monthly)

€2,068.70 - €2,955.32

Affiliated Companies:Affiliated Companies: World Courier (Lithuania) UAB