Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Charlotte site is looking for a new Customs Entry Writer to join our Customs team. Your Role Provide outstanding customer service and complete all tasks and responsibilities related to customs entry transactions. Perform any tasks which are assigned by the Manager or Supervisor that meets and supports the needs of the Customs Brokerage Department. Your Responsibilities Timely arrival and readiness to work at your assigned starting timeProcess shipments within department guidelinesTimely and accurate input of all data/information necessary to process and facilitate shipments through U.S. Customs and PSG’s Classify goods according to the HTSUS and in alignment with any customer SOP’s and/or instructionsDocument review and assessment for accuracy, verification of critical data elements for entry processing File break down, classifying data entry, photocopying, scanning and some assembly of entriesCommunicate documentation discrepancies to supervisor and/or clientRequest or compile any necessary import documentation from client Accurate completion of all PSG forms and regulations (i.e. FDA, EPA, DOT, FCC, Fish & Wildlife etc...)Answer client’s calls or questions within 1 hour. If you are unable to, respond back and explain why and when you will reply with the answer (Manage and assist to resolve all customer queries and ensure resolution of all problems).Interact closely with internal customers/departments to ensure customer service levels are achieved Your Skills and Experiences Bachelor's degree desirable3+ years brokerage experience 2+ years customer service experienceYou have the ability to communicate effectively with all stakeholdersYou are proficient in Microsoft Office Suite Good Reasons to Join There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-[recruiter’s job code]