JD Checkpoint Firewall: Design, Implementation, Upgrade and Managing the Checkpoint Firewall Add/modify/delete firewall rules and push Mitigate the vulnerabilities by periodic firmware upgrades and hotfix patches also device upgrades Coordinate with vendor for part replacement and high priority issues Analyze and perform bug scrub validation for the newly recommended codes Triage, identify and fix the incidents related to Checkpoint Deep dive analysis of recurring incidents and provide root cause analysis coordinate with OEM for hardware and software related issues. In-depth knowledge of NAT, routing and IPSEC. Have worked in packet flows, clusters etc. F5: Configure, Manage and administer the F5 Load balancer LTM & GTM Provision virtual IP configuration and load balancing method based on application team requirement Add/Modify/delete pool members, health monitoring string, NAT and iRule configuration GTM wide IP configuration between the data center Provision and validate the DNS entries for VIP and WIP Periodic renewal of SSL certificates in F5 Load balancer Mitigate the vulnerabilities by periodic firmware upgrades and hotfix patches also device upgrades Coordinate with vendor for part replacement and high priority issues Analyze and perform bug scrub validation for the newly recommended codes Triage, identify and fix the incidents related to F5 load balancer and its server hosted environments Zcaler: Configuring access control settings. Blocking/Opening destination ports. Creating/Deleting/Modifying user on Proxy server application and in Proxy server AD group for authentication. Creating/Modifying/Deleting Custom URL’s list. Management and configuration of filters. Managing SAAS proxy services settings. Troubleshooting Web filter application as and when required. Review of daily/weekly/monthly checklist Repeat Incident / Alert Analysis Configure Web filter application to generate reports/logs. Troubleshooting and fixing Content filter application related issues/problems. Troubleshooting SAAS Proxy Service availability or performance problems. Repeat Incident / Alert Analysis Continual Service Improvement Planning and executions Preparing, maintaining, and updating of SOP and Knowledgebase Incident remediation support for specific policy violations in ZIA Interface & troubleshoot any Zscaler services specific issues and incidents Work with dependent service owner to resolve any ZIA related issues Maintaining the ZIA service reporting and dashboard recommendation Minor changes (