Boston, MA, US
9 days ago
Cybersecurity Operations Services Manager
Welcome page Returning Candidate? Log back in! Cybersecurity Operations Services Manager Locations US-MA-Boston | US-GA-Alpharetta | CH-Schaffhausen | US-MA-Billerica | LV-Riga | NL-KA Botlek Rotterdam | IT-Ravenna | FR-Lillebonne | DE-Frankfurt Requisition ID 2024-12534 # of Openings Remaining 1 Position Type Regular Full-Time Additional Locations US-GA-Alpharetta | CH-Schaffhausen | US-MA-Billerica | LV-Riga | NL-KA Botlek Rotterdam | IT-Ravenna | FR-Lillebonne | DE-Frankfurt Your Role at Cabot

The Cybersecurity Operations Manager will play a pivotal role in overseeing the engagement with our Managed Security Services Provider (MSSP) , Managed Service Provider (MSP) and cybersecurity tool . This position is responsible for managing the relationships with all suppliers, ensuring the delivery of high-quality services, and aligning cybersecurity initiatives with the organization's strategic goals. Additionally, you will, as part of the Digital Security team, oversee the development and execution of the technology roadmap to enhance our cybersecurity capabilities and infrastructure. This is a global role, reporting to the Director of Digital Security.

How You Will Make an Impact

MSSP and MSP Management

 

Collaborate with the MSSP and MSP to ensure service level agreements (SLAs), performance metrics and deliverables are met.Review and assess vendor reports, incident response activities, and ongoing security monitoring to maintain visibility into the cybersecurity posture.Manage the Digital Security Incident Response program including communication and coordination with the MSSP, MSP and Service Delivery during incidents.Monitor vendor performance and provide feedback on areas of improvement, efficiency, and cost-effectiveness.Conduct regular vendor performance reviews and identify opportunities for service enhancement and optimization.Act as the primary point of contact for escalations and issue resolution with the MSSP and MSP.

 

Tool and Technology Roadmap

Develop and maintain a comprehensive tool and technology roadmap to enhance our cybersecurity capabilities and infrastructure.Identify and evaluate cybersecurity tools and solutions that align with our organization's needs and objectives.Collaborate with Digital teams and MSP to prioritize technology implementation and integration efforts.
Ensure that all tools and technologies are deployed, configured, and managed effectively to support the organization's cybersecurity objectives.
Stay updated on emerging cybersecurity trends, threats, and technologies to ensure the roadmap remains current and effective.
Oversee cybersecurity projects to ensure that they meet established budgets objectives and expectations.

 

Cybersecurity Strategy and Alignment

Work closely with cybersecurity leadership and fellow team members to align cybersecurity strategies with overall business goals and risk tolerance.
Participate in strategic planning sessions and contribute cybersecurity expertise to support decision-making processes.
Provide regular updates and reports on cyber domain, progress, and risks.

 

What You Will Bring to Cabot Knowledge of relevant IT Security related hardware, software, and vendor solutions
• Knowledge of and experience with service levels - MTTR & MTBF metrics for core services and infrastructure.
• Project management skills including planning and scheduling, risk assessment, and managing to a schedule
• Strong collaboration, teamwork and relationship building skills across multiple levels and functions in the organization.
• Ability to lead change using positive and collaborative methods.
• Skilled at conflict resolution and problem-solving to achieve win-win outcomes.
• Diplomacy: able to influence and motivate others using personal rather than positional power.
• Strong communication skills in writing, speaking, and presenting with the ability to communicate technical or complex subject matter in business terms.
• Highly self-motivated; Accepts ownership and welcomes responsibility.
• Well versed with incident avoidance strategy, leverage automation tools, root cause remediation for high volume incidents.

 

Qualifications:

Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path 5+ years in managing relationships with MSSP and MSPs in a cybersecurity context.
• 5+ years experience with common information security management frameworks such as NIST, ISO 27001, SOX, GDPR, CCPA, TISAX.
• A track record of successfully implementing and managing cybersecurity initiatives through full deployment.
• Familiarity with a wide range of cybersecurity technologies, including SIEM, endpoint protections, firewalls, intrusion detection/prevention systems (IDS/IPS), etc.
• Certifications in the information security management domain and project management are desired.

 

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About Cabot


Cabot Corporation (NYSE: CBT) is a leading global specialty chemicals and performance materials company headquartered in Boston, Massachusetts, USA.

Our businesses deliver a broad range of products and solutions to customers in every corner of the globe, serving the transportation, infrastructure, environment and consumer industry sectors. We bring the power of innovative chemistry to solve customers' challenges today while preparing them to meet tomorrow’s needs. Our commitment to innovation is driven by a passion to advance our customers' businesses through our deep understanding of their applications and the global trends that impact their operations.

Innovation that drives sustainability

Many of the world’s greatest sustainability challenges are fundamentally chemistry problems. We can convert the mobility sector from internal combustion engines to electric vehicles, but this requires batteries with greater range and lower cost. This is fundamentally a chemistry challenge. We can have a zero-energy building, but this requires high performance insulation, efficient solar panels, and energy storage solutions. Each of these are fundamentally chemistry challenges.

At Cabot, we bring the power of innovative chemistry and a spirit of partnership with our customers to advance solutions that will enable a sustainable future. Our strength in research and development is a major reason why we have been an industry leader for more than 135 years in products such as reinforcing and specialty carbons, battery materials, aerogel, fumed metal oxides, inkjet colorants, masterbatches and conductive compounds.

Our employees around the world are united by our shared purpose: Creating materials that improve daily life and enable a more sustainable future. Through our corporate strategy, “Creating for Tomorrow,” we are focused on our core strengths to lead in performance and sustainability – today and into the future.


EEO/AA Employer/Vet/Disabled/RC14001


Realizing we function better together than individually, Cabot Corporation is proud to be an equal opportunity employer. We are committed to fostering an inclusive culture that embraces our differences and to empower employees to achieve exceptional results, without consideration of sex, race, color, religion, national origin, citizenship, age, disability, marital or veteran status, sexual orientation, gender identity or expression, or any other legally protected categories. This includes providing reasonable accommodation for employees’ and applicants’ disabilities or religious beliefs and practices, in accordance with applicable law.

Cabot is committed to supporting and maintaining a safe and environmentally focused working environment. All employees are expected to uphold this commitment in every position.

Nondiscrimination Policy with Respect to Discussion of Pay


This is to advise that it is the policy of Cabot Corporation not to discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. This policy, however, shall not apply to instances in which an employee who has access to the compensation information of other employees or applicants as part of that employee's essential job functions (such as in payroll or HR) discloses the compensation of such other employees or applicants to individuals who do not otherwise have access to such information, unless that disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing or other action, including an investigation conducted by Cabot, or otherwise as required by law.

Pre-Employment Drug Testing and Background Checks


Cabot is proud to operate as a drug-free workplace. All applicants conditionally offered a position must (a) complete and pass a background check and (b) complete a drug test and receive an acceptable test result. For certain manufacturing, quality and production positions, a pre-employment physical may be required.
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