The Data Analyst will work closely with the PMO Team to provide data and analytical support for strategy planning, including investigation of defects, trend analysis, issue ticket resolution, bulk data entry, and creation and maintenance of data-fed decision support tools.

The complexity of research and skills for the position is well beyond basic data entry and research. It involves complex analysis and diving deep into key metrics based on requests, building and maintaining multiple databases, use of software applications to create tools, and understanding of multiple programming languages.


Key job responsibilities
• Development of data collection processes and data management systems
• Maintenance of data integrity (0% error rate)
• Designing of queries, compiling of data, and generation of reports in Excel
• Charting and graphing of data for reporting purposes
• In depth research of defect trends
• Data collection and entry as needed
• Data mining and problem solving
• Report and App building using internal analytical tools


A day in the life
As a Database Administrator, your day revolves around managing and optimizing data systems to support strategy planning and decision-making. You develop data collection processes, maintain data integrity with a 0% error rate, and design queries to generate reports in Excel.

You collaborate with PMO teams, Engineering, and Operations to analyze defect trends, resolve issues, and enhance data-driven decision tools. Your role involves database maintenance, problem-solving, and leveraging programming skills to improve data management. You spend time troubleshooting, ensuring seamless data access, and optimizing performance.

Your day is a dynamic mix of problem-solving, and issue resolution, all aimed at optimizing Last Mile Planning processes while ensuring seamless data access and performance optimization.

About the team
Our team's mission is to set and achieve challenging yet attainable goals. We leverage data and robust mechanisms to track progress, escalate issues when needed, and solve problems efficiently. We maintain constant feedback loops to align our objectives with customer expectations. Adaptability is key – we're always prepared to pivot in response to shifting business priorities.

We take pride in our strong sense of ownership, actively identifying and filling gaps across the organization. Our team thrives on taking initiative, driving improvements, and ensuring seamless execution of Last Mile projects through data-driven decision-making and effective stakeholder management.