Job Description In this role, you will generate ad-hoc and routine metrics reports and dashboards, including those related to work order activity, productivity, and O&M and Capital budgets. You will design and analyze systems, processes, forms, and work measurements to improve methods, simplify work efficiency, enhance manual processing, or adapt to new technology. Additionally, you will research and prepare written recommendations for changes or improvements in Design operations based on operational problems such as management reporting, staffing patterns, workload changes, and contractor performance. Monthly performance benchmarking analysis to KPIs will be performed, and you will provide leadership with projected future workload balance and FTE needs based on historical trends and data analysis. You will review output reports, recommend appropriate follow-up actions related to Design Operations, analyze patterns and trends, and prepare reports and graphs depicting the results of these analyses. Meeting with leadership and department personnel to gather business requirements for requested reports will be part of your responsibilities, as well as providing training and guidance to business area personnel on understanding metrics and incorporating them into their day-to-day work. You will work closely with Technical Teams to obtain reports requiring technical escalation and to implement system enhancements requiring technical escalation. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements - Accounting Knowledge: Understand computerized accounting principles and practices. - Familiar with work management software and data reporting systems (preferably Maximo or SAP). Be able to pull a report and analyze data. - Excel experience specifically being able to create pivot tables. - Experience with OBIE null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.