CTG is seeking to fill a Data Center Analyst I opening for our client in Amherst, NY. Location: Amherst, NY Duration: 18 months Overview: The Data Center Analyst I will be responsible for the effective installation, configuration, operation, and maintenance of systems hardware related infrastructure. This role ensures that data center standards are adhered to and policies and procedures are followed according to company guidelines. Primary Responsibilities: Interpret and refine project requirements through active written and verbal communication with engineering staff and other team members. Assign appropriate rack space, infrastructure cables, ports, LAN switch ports, and management switch ports. Accept and manage delivery/pick-up of equipment, staging equipment for installation, and proper handling of shipping documents. Install and remove routers, switches, servers, security appliances, and other equipment, as well as copper cable, fiber cable, racks, patch panels, and other infrastructure components. Engage with the project team to ensure all projects are implemented following documented processes, procedures, and standards while minimizing business impact. Develop and maintain documentation for peer review prior to implementation, ensuring efficiency for future maintenance activities. Interact with others to explain technical requirements, instructions, and project status to individuals with varied technical expertise at all organizational levels. Complete evening responsibilities as scheduled and provide 24x7 on-call support as required. Understand and comply with the company's risk and regulatory standards, policies, and controls aligned with the company’s risk appetite. Identify and escalate any risk-related issues to management. Promote an environment that fosters diversity and reflects the M&T Bank brand. Maintain internal control standards, including the timely implementation of audit findings and addressing issues raised by external regulators. Perform other related duties as assigned. Scope of Responsibilities: This position involves hands-on technical work in a data center environment, with responsibilities including equipment installation, maintenance, and troubleshooting. The Data Center Analyst I will collaborate with cross-functional teams, providing regular updates and escalating issues as needed. Supervisory/Managerial Responsibilities: None Education and Experience Required: A minimum of 4 years of combined higher education and/or work experience. Ability to read and interpret technical documentation. Detail-oriented with excellent problem-solving skills. Strong written and verbal communication skills. Experience providing updates and status reports to management and technical teams. Proven experience managing customer needs and handling multiple work priorities. Education and Experience Preferred: Associate’s degree in Technology or related field. Certifications or special training in relevant technologies. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. To Apply: To be considered, please apply directly to this requisition using the link provided. For additional information, please contact Emily Drew at Emily.Drew@ctg.com. Kindly forward this to any other interested parties. Thank you! About CTG CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com. Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity and Affirmative Action Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. Our Affirmative Action program serves to promote occupational equality and diversity through good faith efforts. CTG is fully committed to promoting employment opportunities for members of protected classes.