Data Center Manager - Chief Engineer Job ID 197696 Posted 12-Dec-2024 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Engineering/Maintenance, Facilities Management Location(s) Tempe - Arizona - United States of America **Job Summary** This role leads all aspects of the operations and development of a team of Critical Environment engineers onsite, ensuring they provide both Preventative Maintenance and Repair Services to the Client & their customers onsite (within agreed Service Level Agreement.) Also, assists the client's Data Center Manager, providing support for Data Center operations. Provide on-site support for the provision and maintenance of services. **Essential duties and responsibilities** Handle unforeseen circumstances that occur and provide relevant feedback to Client / CBRE management where vital. Mentor & empower the team, providing them with regular feedback to ensure they continually improve. Identify areas for training where vital. Overall responsibility for Configuration Management Work Orders, Preventative Maintenance, Configuration Management, or Repairs within the agreed SLA timeframe, or advance if issues cannot be resolved promptly. **To ensure the completion of:** + Facility infrastructure equipment installations within the agreed SLA timeframe and to applicable internal, manufacture and industry standards. + Information Technology equipment power installations, relocation and decommission requests and to applicable internal, manufacture and industry standards. + Daily routine checks and cleanup of data halls and record their findings. + Mechanical and Electrical solving support (chiller, Computer Room Air Conditioning (CRAC), Computer Room Air Handler (CRAH), Uninterruptible Power Supply (UPS), Power Distribution Unit (PDU), Static Transfer Switches (STS), etc.) Ensure all deployments are installed to standards. Ensure that all records are updated following any changes made and that documentation is also kept up to date for all applicable processes. Ensure that Method Statements and Risk Assessments are prepared and used for all tasks, providing safe working practices at all times. Overall responsibility to maintain relationship with Client, working with other CBRE partners to ensure all Master Service Agreement requirements are met. **Supervisory Responsibilities** Provides formal supervision to individual employees within single functional or operational area. Recommends staff recruitment, selection, promotion, advancement, corrective action and termination. Plans and monitors appropriate staffing levels and utilization of labor, including overtime. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values. **Qualifications** To perform this job optimally, an individual must perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform duties. **EDUCATION and EXPERIENCE** High School Diploma/GED required, Bachelors Degree preferred. Demonstrated ability in mechanical or electrical engineering, preferred. Accredited training in the installation of DC Facilities Infrastructure and Building Management System (BMS), preferred. Experience of leading and motivating a Critical Environment Team. A tried knowledge of Critical Facility or DC equipment and their components including UPS, PDU, STS, EG, CRAC, CRAH, etc. A strong understanding of the Data Center environment, and the working restrictions applicable to such environments. **Interpersonal skills** Excellent written and verbal communication skills. Strong interpersonal and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Respond optimally to critical issues. **Financial knowledge** Requires sophisticated knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and commissions. Conducts sophisticated financial analysis. **Reasoning Ability** Comprehension, analyzation, and interpretation of sophisticated documents. Ability to tackle problems involving several options in situations. Requires advanced analytical and quantitative skills. **OTHER SKILLS and/or ABILITIES** Experience in a financial setting working with billing and payables; prior experience using a financial system; and, the ability to use Microsoft Excel. Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees. **Scope of Responsibility** Decisions made with thorough understanding of procedures, company policies, and business practices to achieve general results and goals. Responsible for setting work unit and/or project goals. Errors in judgment may cause short-term impact to department. **Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.** CBRE is an equal opportunity/affirmative action employer with a long-standing dedication to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)