Data Center Manager - Facilities Manager, Critical Operations Job ID 192924 Posted 11-Nov-2024 Service line GWS Segment Role type Full-time Areas of Interest Data Centers, Engineering/Maintenance, Facilities Management Location(s) Chandler - Arizona - United States of America, Mesa - Arizona - United States of America, Phoenix - Arizona - United States of America, Scottsdale - Arizona - United States of America **About the Role:** As a CBRE Data Center Manager, you will manage the team responsible for providing preventative maintenance and repair services to a client or small building. This job is part of the Critical and Technical Services job function. They are responsible for technical maintenance services in critical client environments. **What You’ll Do:** • Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees. • Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed. • Manage the relationship with the client while working with other stakeholders to meet all MSA requirements. • Responsible for ensuring the completion of configuration management, work orders, preventative maintenance, and repairs within the agreed SLA timeframe. • Resolve unforeseen circumstances that occur and inform the client or Sr. management when needed. • Verify facility infrastructure equipment installations are within the agreed SLA timeframe. • Oversee Information Technology equipment power installations, relocation and decommission requests. • Check daily routine cleanup of the data halls and review findings. • Confirm all deployments are installed to applicable internal, manufacturer, and industry standards. • Ensure that all records are updated following any changes made. Ensure that documentation is also kept up to date for all applicable processes. • Prepare Method Statements and Risk Assessments and present to Sr. management. • Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement. • Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives. • Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes. **What You'll Need:** • Bachelor's Degree preferred with 3-5 years of relevant experience (10+ years, preferred). In lieu of a degree, a combination of experience and education will be considered. • Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred. • Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems. • Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department. • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. • Extensive organizational skills with a strong inquisitive mindset. **Equal Employment Opportunity:** CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). **NOTE:** Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter. CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)