The Floor Controller role is responsible for assisting with the governance and policing of Data Centre floors. The job holder will assist with the management of delivering power, cooling, space associated with the installation of hardware as per the agreed location, They will facilitate the installation and decommissioning of all hardware within the Data Center floors. Liaise with internal stakeholders to ensure customer expectations are met. Floor Controller role will be responsible for inward/outward of materials, manage stock control, performing floor audits and provide management with effective MI. The job holder will be part of the wider team out of hour's call-out rotor in order to provide vendor escorts into the Data Center space. They will decommission all of the hardware within the data center floors, manage inventory, and perform audits.



* Manage floor management activities to ensure timeliness and accuracy of delivery to cost, quality and budget

* KPI reporting as requested

* Service availability through infrastructure availability

* Ensure all initiatives implemented are adherence with the DCM and ITID Strategy

* Improvements in customer satisfaction and service quality

* Timeliness and accuracy of reporting



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