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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Position Summary/Overview:

The Data Center Operation technician has overall responsibility to support the troubleshooting and

coordinating activities pertaining to the day-to-day support of the data centers and critical facilities. He/She is responsible for troubleshooting, managing the vendors/contractors and report to the Data Center Operation Site Lead.

Responsibilities:Lead a team of contractors or vendors and support in the daily data centre operationsPerform data centre operations and inspections including monitoring and management for infrastructure systems, DC environment and facilitiesMonitor critical facilities and infrastructure system alerts and perform necessary escalationPerform incident management and escalation pertaining to any facilities and system downtimeManage and administer the service desk operationsEnsure the implementation of safe systems on site activities.  Liaison with UOB BUs in regard to utilities, building services / facilities and systems issuesAssist in the planning and execution of disaster recovery activitiesAdminister and ensure building records, licenses, permit and etc are properly documented.Ensure procedures, processes and service level are being followed for any service delivery and operationsPeriodic review of the data centre operations and report any gaps and issuesPrepare and update of Data Centre and Service Desk monthly reportMaintain the site asset database, provide updates in accordance with CMMS requirements.Education & Experience:Possess a Diploma in Computer Science or equivalentPossess Data Centre Certifications such as Certified Data Centre ProfessionalPossess at least 3 years’ experience in Data Centre Operations, Facilities Monitoring & ManagementFamiliar with Data Centre facilities including Computer Room Air-Con (CRAC), fire suppression system, water detection system, Uninterrupted Power Supply (UPS) and etcFamiliar with Service Desk operations and incident management processBasic understanding on the operation of MEP systemsResourceful, analytical and problem solving skillGood communications and interpersonal skills

Location:

On-site –Singapore

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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