Description About the Position: The Datacenter Technician is responsible for the daily operations and maintenance of the Datacenter. Performs or delegates all tasks associated with the installation, acceptance and maintenance of a variety of Telecommunication equipment. Responsibilities range from installation of cabinets, equipment, and cross-connects, performing remote hands requests, and managing vendor maintenance of all critical infrastructure equipment. Project installation, testing and troubleshooting of Telecommunication infrastructure components including but not limited to Ladder rack, Fiber Guide, MDF, IDF, switches, routers and related cabling. Qualifications: Expert working knowledge of copper (UTP, Cat5e, Cat6, Cat6a) and fiber optic media types, (MMF, SMF, 50 micron, 62.5 micron), industry standards and applications, and use cases (e.g., Ethernet, Fiber Channel, SONET, TDM) Installs, provisions, tests, and maintains DS0 thru OC12 services, and equipment in support of network and customer requirements. Diagnoses, troubleshoots and repairs customer and network circuit’s Install cable runs, patch panels and cross connects. Performs cable lacing as per the Datacenter standards · Significant hands-on experience with the installation of both copper and fiber media types. Expert working knowledge with cable testing systems to ensure operational integrity Expert working knowledge of troubleshooting both copper and fiber cable media. (E.g. dB loss, Attenuation, Breaks, Termination Problems, Transmission Characteristics) Working knowledge of Fluke test equipment · Understanding of network layouts, Cisco hardware and layer 1 topologies Working knowledge with Data Center Network Hardware (Ethernet, Fiber Channel interfaces) Working knowledge of pertinent ISO Standards associated with Data Center Cable Infrastructure re including ANSI-942, ANSI-568 Execute customers’ support requests ranging from server reboot to complex telecommunication equipment troubleshooting and updates order management system Responsible to lead the troubleshooting process and repairs in case of events or equipment failure providing recommendations to prevent re-occurrence of such events Monitors and responds to security, environmental, equipment monitoring systems · Takes readings off of equipment (Electrical and Cooling) and maintains the related reports Manage and track capacity of MMR, MDF, IDF, patch panels and cables Maintain detailed site documentation of customer cross-connects and power circuits for provisioning Responsible for cleanliness of data center and common areas Responsible for maintaining security procedures for site and data center access which includes: staffing the security office working access request cases escorting vendors and customers to and from secure areas Available for rotating 7/24 on-call support and shift schedule of 7:00 am - 3:00 pm Requirements BCSI Technician Credential Preferred Minimum 2-3 years’ experience in similar critical facilities High School Diploma AMP ACT I & ACT II Certified Electrical certifications a plus Needs to have functional knowledge of Inside Plant (ISP) disciplines; fiber optic and electrical cabling, labeling and lacing conforming to Telecom industry standards. Strong technical and mechanical background with experience on the latest generation transport gear, critical infrastructure (Generators, HVAC systems, high-voltage electrical systems, DC Power Plants, etc.) found in Telecommunications facilities. Knowledge of VISIO, Microsoft Office Analytical troubleshooting Ability to follow specified policies and procedures Excellent written and verbal communication skills Comfortable working in a fast paced 24*7 environment with flexibility to work after-hours and weekends when needed Autonomous with team spirit Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .