BRMi is seeking a Data Center Technician to Provide onsite technical support for out customer's data center and equipment to ensure continuous availability. Perform troubleshooting, escalations, and resolve incidents and problems when detected. Interface with various support teams and vendors to ensure appropriate resolution during system outages or periods of reduced performance. Able to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved.
Benefits:
• Comprehensive Medical, Dental, and Vision Insurance
• Employer-Paid Life Insurance
• Employer-Paid Short-Term and Long-Term Disability Insurance
• 401(k) Plan with Immediate Vesting eligibility on the first of the month following start date
• Paid Time Off (PTO) that includes Vacation Leave, Sick Leave, and 11 Paid Holidays
• Educational Assistance
Salary: 60,000-75,000
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Responsibilities Network installation & maintenance (rack & stack, cabling, parts replacement, etc.) - Basic/RoutineServer installation & maintenance (rack & stack, HDD, memory, CPU, RAID batteries, NICs, etc.) - Basic/RoutineData Center staging, deployment, and logistics/asset management support - Basic/RoutineSite builds & refreshes, while meeting current quality standards- Basic/RoutineData Center hardware break/fix/move/add/change; component replacement, hardware troubleshooting- Basic/RoutineExtensive enterprise cable installation experience as well as industry cabling standards-Basic/RoutineAbility to provide adequate fiber and copper cable testing with minimal supervision-
Basic/RoutineAbility to terminate Cat 6 cabling- Basic/RoutineCreate/update/maintain rack elevations within a DCIM application (Nlyte) -Participates inMaintain inventory control and documentation on systems and components to ensure updates occur according to schedule and procedure -Participates inTroubleshoot and escalate incidents and problems- Basic/RoutineInterface with other ISD areas and/or vendors to resolve outages or periods of reduced performance, in accordance with established criteria- Basic/RoutineProvide status reports on active or resolved issues -Participates inMaintain, configure, and perform preventative maintenance to various network and data center equipment to ensure efficient operations- Basic/RoutineExperience with out-of-band management/KVM system (DSVIEW) - Basic/RoutineExperience with power distribution units (PDUs), load management - Basic/RoutineFamiliar with NEMA and IEC power connectors- Basic/RoutineFamiliar with Data Center containment solutions- Basic/RoutineWork with others to update and document procedures -Participates inWrite, and maintain, detailed site reference documentation -Participates inCognizant of Data Center Safety Standards - Basic/RoutineLift equipment weighing 50 lbs. - Basic/RoutinePerform other tasks or duties as assigned or based on need- Basic/Routine Qualifications Intermediate Data Center / IT Operations experienceSoftware & Hardware tools utilized to perform day to day Data Center functionsKnowledge of LAN/WAN topologies, protocols, and standardsMust exhibit excellent communication and grammatical skillsDemonstrated analytical and problem solving skillsAbility to work in an environment that operates 24/7 with an ability to participate in on-call rotation and provide after-hours support as neededAbility to work independently and as part of a teamAbility to work under pressure (urgent problems, deadlines, changing priorities)Familiar with network cabling (types, distance limitations, testing, connectors, handling)Familiar with electrical & optical transceivers (SFP+, QSFP+, GLCT, DAC, CFP2, DWDM)Familiar with server hardware and componentsFamiliar with electrical standards, connector types, power budget calculations, AC vs. DC, single phase vs. three phase, etc.Familiar with datacenter design in relation to heat dissipation and air flowMeticulous and obsessive about organized cablingDetail oriented and organized
Desired:
Bachelor’s degree in Information Technology or the equivalent combination of training, education, and experienceExperience and technical training in WAN/LAN communications including experience installing, basic configuring and maintaining Cisco routers and switchesExperience in presenting technical solutions and/or recommendationsKnowledge of electronic principles as they relate to diagnosing and troubleshooting IT system issuesKnowledge of technical inter-relationships between software/hardware and desktop/LAN/Host systemsAdvanced skill in diagnosing and troubleshooting issuesAdvanced research, analytical, and problem solving skills** BRMi will not sponsor applicants for work visas for this position.**
**This is a W2 opportunity only**
EOE/Minorities/Females/Vet/Disabled
We are an equal opportunity employer that values diversity and commitment at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, age, marital status, physical or mental disability, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes.
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