Description We are in the construction/contractor industry and currently have an opening for a Data Entry Administrative Support role in Chattanooga, Tennessee. This role is integral to our operations and involves handling a variety of tasks related to customer service and data management. Responsibilities: • Accurately and efficiently update customer profiles based on their requests. • Reach out to customers to get necessary information to meet their needs, such as enrollments, cancellations, upgrades, refunds, and more. • Maintain and manage spreadsheets, conduct mail merges, and print and mail letters/documents to customers as needed. • Analyze assigned work and report on opportunities for improvement. • Manually handle systematic procedures that fail, such as failing payments, adding discounts to accounts, and re-logging payments. • Collect, open, and sort mail for processing. • Identify and report any discrepancies in the data received. • Undertake other duties and special projects as necessary. • Ensure the maintenance of department quality and handle time SLA’s. • Adhere to and meet all productivity, quality, and efficiency standards set by the leadership. Requirements • Minimum of 1 year experience in a similar role • Proficient in Data Entry and Database Entry • Proficient in Microsoft Excel and Microsoft Word • Ability to ensure quality and accuracy in all tasks performed • Excellent critical thinking abilities • Strong organizational effectiveness and ability to perform special projects • Ability to multi-task effectively in a fast-paced environment TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .