Job Title: Violations Review Lead
Job Description

We are seeking a dedicated Violations Review Lead to join our team. In this role, you will lead, motivate, and develop a team of Violation Reviewers, assist Violation Review Supervisors, process supervisor approvals, and perform tasks of a Violation Review Operator. This position is ideal for someone with strong leadership skills and a passion for ensuring quality and compliance.

ResponsibilitiesProvide encouragement and motivation to team members, including communicating daily and monthly goals and identifying areas for additional training or skill development.Assist supervisors in training new team members, ensuring operators receive sufficient training on software systems, standard operating procedures, guidelines, and expectations.Answer team member questions, help with team member problems, and oversee team members’ work for quality and compliance with company policies and processes.Develop strategies to promote team member adherence to company regulations and performance goals.Ensure all team members conduct business in a professional manner at all times.Report unresolved issues to supervisors immediately and assist supervisors in the progressive discipline process.Assist with generating and conducting yearly appraisals for review operators.Monitor, review, and process violations.Handle violation batching.Submit monthly operator reports.Conduct monthly meetings with team members.Perform other duties as assigned.Essential Skills1+ years of management experience (retail experience is acceptable)Proficient in computer skills, particularly Microsoft Word and OutlookExperience in training and leading a teamAdditional Skills & QualificationsAssociate's Degree preferredProficient in Microsoft OutlookTwo to three years of related experience and/or trainingEquivalent combination of education and experienceProficient in Microsoft Office (Word, Excel, Outlook, etc.) and Windows DesktopGood English written and verbal communication skillsAccurate typing skillsMust have 20/20 vision with correction and the ability to differentiate light colorsWork Environment

You will be required to work onsite for the first 90 days, similar to the Violation Review roles. After conversion to permanent status, remote work options may be available, but you must be flexible to attend onsite trainings, leadership meetings, etc., as needed. The office is a quiet environment where 90% of the day is spent sitting at a desk reviewing photos/videos. The dress code is business casual, with jeans allowed on Fridays. There is a strict cell phone policy, requiring phones to be kept away during work hours. The company offers a supportive culture with consistent hours, room for growth, and various benefits including free dental and vision insurance upon permanent hire, monthly free breakfasts, anniversary parties, potential year-end bonuses, gift card incentives, Christmas parties, and raffles.

Pay and Benefits

The pay range for this position is $17.25 - $17.25

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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