Data Entry Pharmacy TechnicianJob Description

The Customer Experience Technician is responsible for providing a superior customer experience to customers and a supportive environment for the best patient care. In addition, the CXC Technician will be responsible for handling high volume phone calls and data order entry. The CXC Technician will support the Pharmacy Solutions management in carrying out the mission of the company.

Responsibilities include:

Demonstrates a working knowledge of all pharmacy rules and regulationsInterprets faxes, escripts, verbal, and written prescription ordersInputs all information into LifeFile SystemCharges credit cards for ordersAnswers patient phone calls and provides excellent customer serviceProcesses refill requests from patients and doctors’ officesCalls patients about new prescriptions and IVR requestsCalls doctors for refill requestsMaintains compliance with Company and HIPAA patient confidentiality requirementsFollows all policies and procedures set forth by CompanyPerforms other duties as assignedQualification Requirements1 year of retail pharmacy technician experience Must have strong attention to detail skills Strong customer service skills 1 year of pharmacy data entry experience Active WI Pharmacy Registration PCTB Certification (preferred not required) Additional Details

This role is fully on-site in Madison, WI. Schedule is 9:30am to 6:00pm, no holiday or weekend requirement!

Pay and Benefits

The pay range for this position is $19.50 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

� Medical, dental & vision

� Critical Illness, Accident, and Hospital

� 401(k) Retirement Plan � Pre-tax and Roth post-tax contributions available

� Life Insurance (Voluntary Life & AD&D for the employee and dependents)

� Short and long-term disability

� Health Spending Account (HSA)

� Transportation benefits

� Employee Assistance Program

� Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Madison,WI.

Application Deadline

This position is anticipated to close on Mar 14, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent Maintaining an inclusive environment through persistent self-reflection Building a culture of care, engagement, and recognition with clear outcomes Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.