The Order Processing Specialist is responsible for administrative support in our fulfillment department. This position reports to the Data Entry Manager and is based in Broomall, PA. 

Responsibilities: 

•    Enter and/or approve customer orders. 

•    Print all customer paperwork.

•    Verify shipping address and Print FedEx Label 

•    Maintain communication with all necessary parties to ensure no duplication of effort (i.e. queue) 

•    Processes service email requests 

•    Review data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution. 

•    Prioritize your workload according to deadlines for cut-off time, mail pickup and FedEx pickup (Ground and Express). 

•    Maintain organization of necessary materials and documents 

•    Direct/forward emails to the appropriate department including the department making the request to educate the requesting department as to where they should be directing their request. This will ensure issues are handled in a timely manner. 

•    Maintains customer confidence and protect operations by keeping information confidential. 

•    Contributes to team effort by accomplishing related results as needed. 

•    Check completed work for accuracy. 

•    Maintain logs of activities and completed work. 

•    Comply with data integrity and security policies.

•    Load office equipment with required input or output media such as paper, toner, tape, etc. 

Requirements:

•    Minimum 2 years related experience. 

•    Highly proficient and ability to utilize Windows OS and Microsoft Office Applications.

•    Solid independent judgment and initiative.

•    Professionalism and high integrity level 

•    Good communication 

•    Highly organized