Data Operations Representative
UKG (Ultimate Kronos Group)
Company Overview
With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.
At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.
Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.
As a Data Operations Rep, you will be a crucial part of the Daily Ops Team, responsible for managing and processing periodic, quarterly, annual, and amended paper tax filings and check payments on behalf of our clients. This role requires a high degree of accuracy, efficiency, and the ability to collaborate effectively with various teams within the organization. This role requires a blend of independent work and teamwork, with a strong emphasis on organization, multi-tasking, and meeting deadlines.
**** This role is required to be onsite 5 days per week (Monday-Friday) in our Irving, TX office location.
Your key responsibilities will include:
• Tax Filings and Payments: Process periodic, quarterly, annual, and amended paper tax returns and check payments. Ensure that all documents are accurately prepared, printed, scanned, and shipped to the appropriate tax agencies in a timely manner.
• Document Handling: Utilize Salesforce and Smartsheet to print and manage requests. Maintain detailed records of all transactions and correspondence related to tax filings and payments.
• Interdepartmental Collaboration: Work closely with the Trust, Amendments, Tax Notice, QE Filing Ops, and Payment Services System Support Teams to coordinate activities, address issues, and ensure smooth operations.
• Client Support: Provide professional support to clients regarding their tax filings and payments. Address inquiries and resolve issues promptly.
• Quality Assurance: Review documents for accuracy and completeness before submission. Ensure compliance with all relevant tax regulations and internal procedures.
• Task Management: Effectively prioritize and manage multiple tasks to meet deadlines and maintain high-quality service.
• Workflow Coordination: Collaborate with team members to prioritize tasks and manage workload effectively, ensuring all deadlines are met.
Basic Qualifications:
• Attention to Detail: Strong focus on accuracy and thoroughness in processing tax documents and payments.
• Multi-tasking: Ability to handle multiple responsibilities simultaneously and prioritize tasks effectively.
• Communication Skills: Excellent verbal and written communication skills for interacting with clients and team members.
• Team Collaboration: Ability to work well both independently and as part of a team. Experience in a collaborative work environment is beneficial.
Preferred Qualifications:
• Technical Proficiency: Experience with Salesforce, Smartsheet, and other relevant software. Familiarity with tax filing processes is advantageous.
• Experience: Previous experience in tax filing, payments processing, or a related administrative role is preferred.
• A high school diploma or equivalent is required, with additional education or certification in accounting or finance being a plus.
Where we’re going
UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!
Equal Opportunity Employer
Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.
View The EEO Know Your Rights poster and its supplement.
View the Pay Transparency Nondiscrimination Provision
UKG participates in E-Verify. View the E-Verify posters here.
Disability Accommodation
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com.
USA Pay Transparency:
The pay range for this position is $31,300 to $44,950; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https:www.ukg.com/careers
It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
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