HireRight is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in-house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. PBSA accredited and based in Nashville, TN, we offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East. Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.
OverviewData Service Representative will identify, aggregate, process and distribute compliance-related reports to fulfill consumer report requests in accordance with FCRA regulations.
ResponsibilitiesData Service Representative
Will identify, aggregate, process and distribute compliance-related reports to fulfill consumer report requests in accordance with FCRA regulations.Records relative activities within Sales Force, ensures all personal sensitive information is masked, compiles reports with appropriate federal regulatory disclosures and prepares report pack for mailing.Responsible for communicating with the consumer via telephone or email to verify identity and report specifics as necessary.May be responsible for conducting quality assurance reviews and/or processing of returned mail.Accesses multiple current and legacy platforms (NextGen, OpTool, BAI, Tracker, DAC Edition) to assimilate reports and documents responsive to the specific type of consumer request.Verifies and authenticates consumer personal (PSI) sensitive information with existing database Communicates with consumer via email and/or phone to evaluate specific report requests to ensure accurate fulfillment.Manually reviews every report/document to be provided to consumer to identify and mask 27 different types of consumer PSIDetermine the appropriate federal and/or state regulatory disclosures required to meet compliance regulationsAssimilate all required reports/documents into a single response packet for mailing or emailing. For emailed packets, documents are compiled using Adobe Pro 11 and Primo ConverterCompletes Sales Force cases to record search results and note documents provided in response to the consumer's request.Print reports and prepare for mailingConduct quality check of the response packet to ensure correct documents are provided, all pertinent PSI is masked and appropriate disclosures are enclosed.Log and track other department related activities for quality and reporting purposesReview and route internal and external requests (customers, consumers, AMs)May assist with other assignments or projectsAdhere to FCRA regulations and internal SLA guidelines. QualificationsHigh School Diploma or equivilent require
What do we offerIn exchange for your expertise, HireRight offers an excellent employee benefit package which includes:
MedicalDentalVisionPaid Life/AD&D InsuranceVoluntary Life InsuranceShort & Long Term DisabilityFlexible Spending Accounts401KGenerous Vacation and Sick Program10 Paid HolidaysEducation Assistance ProgramBusiness Casual AttireGenerous Referral ProgramEmployee Discounts and RewardsAnd much more!*All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.
HireRight, LLC is an Equal Opportunity Employer
Minorities / Females / Veterans / Disabilities
HireRight does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of HireRight and HireRight will not be obligated to pay a placement fee.
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