Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with all members of the team by actively communicating and reporting pertinent information and data in a comprehensive manner.Serves as a resource for statistical information pertaining to research studies, registry requirements, and/or strategic initiatives conducted within the department or in collaboration with other departments.
SERVICE ESSENTIAL FUNCTIONS
Compiles and maintains various daily, monthly and yearly statistical summary data utilizing hospital, clinical, and/or departmental specific information systems.Prepares and provides reports needed on a routine basis for physicians, staff and/or management.Develops and maintains databases.Extracts, develops and/or analyzes information and statistical data for research studies, project requests and surveys. Meets designated goals for assigned compliance reports.Provides and/or sends information requested by internal/external customers (e.g., patients, physicians, sponsors, registries) in a timely manner and meets time sensitive deadlines.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Supports department with data abstraction for regulatory/accreditation requirements and/or performance/process improvement projects.Evaluates data to ensure accuracy and completeness. Ensures that protocol (research and non-research) required events took place and monitors the reporting of data as applicable to scope of department.
FINANCE ESSENTIAL FUNCTIONS
Handles department resources and assignment effectively and efficiently as evidenced by prudent use of office supplies, timely data abstraction, data entry, and data submission.
GROWTH/INNOVATION ESSENTIAL FUNCTIONSIdentifies and assumes responsibility of own learning needs, consults with healthcare team experts and seeks continuing education opportunities to meet those needs. Completes and updates the individual development plan (IDP) on an on-going basis. Ensures own career discussions occur with appropriate management.Assesses and analyzes present and future needs, best evidence, trends, challenges, and opportunities related to department strategic goals.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
Bachelor's degree in a health care related field required or four years of experience required in lieu of degree
WORK EXPERIENCE
Experience in data abstraction and collection obtained via education or experience requiredTwo years of hospital or allied health data management experience preferred License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
N/A KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesKnowledge of current applicable software programs and computer systems; proficient in Windows based applicationsKnowledge of medical terminology, anatomy, medical records, or constituent relationship management (as applied to department assigned)General knowledge of statistical analysis techniquesAbility to independently analyze and solve problemsInterpersonal skills for interfacing with all levels of customers and collaborating across clinical and non-clinical departmentsAbility to handle multiple priorities with good attention to detailAbility to enhance reporting effectiveness and efficiency
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs NoBusiness professional YesOther (department approved) Yes
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* No
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area YesMay require travel outside Houston Metropolitan area Yes Company Profile
Houston Methodist Research Institute was formed in 2004 to rapidly and efficiently translate discoveries made in the laboratory and the clinic into new diagnostics, therapies, and treatments. The research institute was created to provide the infrastructure and support for these endeavors, and to house the technology and resources needed to make innovative breakthroughs in important areas of human disease. A 540,000 square foot building dedicated to research, the research institute houses over 1,500 staff and trainees, 284 principal investigators and has more than 570 ongoing clinical trials.
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Houston Methodist is an Equal Opportunity Employer.
Equal employment opportunity is a sound and just concept to which Houston Methodist is firmly bound. Houston Methodist will not engage in discrimination against or harassment of any person employed or seeking employment with Houston Methodist on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or other characteristics protected by law. VEVRAA Federal Contractor – priority referral Protected Veterans requested. Application FAQs
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