Overview Job Purpose Provides support to and maintains multiple production and/or non-production databases of significant and/or strategic impact across the enterprise. Responsible for standards and design of physical data storage, maintenance, access and security administration. Responsibilities Provide strategic engineering leadership to drive technology improvements Take ownership of projects to ensure successful implementation including Tech-Stack upgrade efforts Foster relationship and act as a technical liaison between the DBA Team and the Lines of Business Performs backup and recovery on Database Management Systems, configures database parameters and prototype designs against logical data models, and defines data repository requirements, data dictionaries and warehousing requirements Optimizes database access and allocates/re-allocates database resources for optimum configuration, database performance and cost Ensures service level agreements are met for internal and external clients Provides status reports that detail issues for escalation to management Performs configuration, scripting, analysis, installation, monitoring, administration and tuning for database management systems Performs data analysis to provide management with timely and accurate information and predict future requirements Develops, implements and tests database backup and recovery policies and procedures. Creates and maintains documentation for database policies, procedures, and processes. Performs/schedules routine maintenance on databases to keep them running at peak performance. Monitors database performance, availability, and capacity Review database storage utilization to ensure proper whitespace allocations Review and develop trend analysis for incident remediation and prevention Participates in continuous business process redesign to improve internal operations Interfaces with user departments remotely and on-site to assist in the implementation of work requests and provide operational support Troubleshoots issues and recommends solutions Research and evaluate new RDBMS for possible implementation Performs other duties as required Knowledge and Experience Bachelor’s Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience Requires nine (9) or more years of experience working with various database management systems in database design, testing, implementation, maintenance and administration in a multiple platform environment. Required to participate in a 24x7 on-call rotation Expert level knowledge of SQL Server database management systems (2012, 2014, 2017, & 2019 [SQL 2022 is a plus]) Expert level knowledge SQL performance and tuning Expert level knowledge of Microsoft GEO-Clustering and Always-On Availability Groups in local and geographically dispersed data centers Extensive knowledge of task automation Strong database design and analysis skills Knowledge of backup and recovery operations for database management systems Knowledge of database encryption such as Always Encrypted, Protegrity, TDE, and TLS Knowledge of OS, storage, and network layers for troubleshooting purposes Knowledge of relational database concepts and terminology Ability to monitor and tune databases and instances Ability to maintain and monitor availability, security, and integrity of databases Ability to focus on production and customer needs and deliverables Ability to adapt to the use of new software tools as they are acquired or adopted within IT Strong written and verbal communication skills Must be self-motivated, a team player, and have a strong track record in customer satisfaction Demonstrated experience with successful system and project implementations Preferred Knowledge of PowerShell Scripting and Automation Knowledge of AWS – RDS SQL Knowledge of Microsoft Azure RDBMS Knowledge of Cloud SaaS RDBMS Knowledge of OLA Hallengren maintenance plans Experience with scripting languages Strong problem-solving skills Ability to work independently and in a team environment with minimal supervision Ability to learn and apply new skills in a constantly changing technical environment Schedule This role offers work from home flexibility of one day per week. Intercontinental Exchange, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status. P