**CTG is seeking to fill a Datacenter Fiber Specialist position for our client in San Antonio, TX.** **Location:** San Antonio, VA **Duration:** 10 months **Duties:** + Prevent fiber cuts, degradation, and outages by proactively monitoring and maintaining the fiber infrastructure. + Perform regular fiber inspections, cleaning, and testing to ensure operational integrity. + Educate and coach Microsoft full-time employees on fiber maintenance and best practices. + Collaborate with suppliers, partners, technicians, and customers to coordinate fiber delivery and management. + Oversee leased and Microsoft-owned fiber to ensure defect-free and on-time delivery of customer capacity. + Plan and manage fiber logistics, infrastructure, and resources required for new data center expansions. + Manage vendor/partner relationships, contracts, and service level agreements (SLAs) for fiber-related operations. + Provide root cause analysis (RCA), lessons learned, and best practice recommendations to improve fiber operations. + Conduct end-to-end fiber testing to validate new installations and troubleshoot existing infrastructure. + Perform optical loss testing, OTDR analysis, insertion loss measurements, reflectance tests, and return loss evaluations. + Ensure all fiber test equipment is calibrated and certified within the past 12 months. + Generate detailed reports of fiber test results in raw and PDF formats for Microsoft engineering teams. + Conduct fiber splicing activities to support break-fix operations and deployment needs (bulk splicing excluded). + Serve as a remote hands expert for Microsoft engineering teams and third-party fiber providers. + Inspect fiber paths, patch panels, racks, and ports for proper cleanliness and organization. + Perform remediation tasks such as cable management, labeling updates, and quality assurance measures. + Trace optical jumpers along circuit pathways to verify quality and eliminate congestion or potential damage. + Ensure adherence to industry safety codes, regulations, and best practices for fiber optic installations. + Support fiber-related change management activities, including testing and validation of network modifications. + Act as a subject matter expert (SME) for fiber-related changes within carrier hotels, meet-me rooms, and leased facilities. + Troubleshoot and restore fiber outages, working closely with Microsoft remote engineering teams. + Implement disaster recovery procedures for fiber-related incidents in enterprise environments. **Skills:** + Strong knowledge of fiber optics, dark and lit fiber networks, OTDR testing, and fiber maintenance. + Experience in fiber optic splicing, testing, and documentation in field service environments. + Understanding of data center infrastructure, including servers, networking, and rack enclosures. + Proficiency with fiber testing tools, such as fusion splicers, OTDRs, power meters, and fiber identifiers. + Ability to read and interpret fiber optic maps, schematics, and test results. + Willingness to travel and respond to fiber-related issues as needed. **Experience:** + High School Diploma or equivalent with 3+ years of experience supporting fiber optic networks or large-scale deployments. + Ability to pass Microsoft Cloud Background Check upon hire and every two years thereafter. + 10+ years of experience in mission-critical fiber operations within large-scale environments (preferred). + 10+ years of experience working with dark and lit fiber providers (preferred). + 10+ years of experience in aerial and underground fiber delivery (preferred). + 5+ years of experience in outside plant (OSP) and inside plant (ISP) fiber installation, management, and maintenance (preferred). + Expertise in fiber splicing, troubleshooting, and documentation (preferred). + Background in fiber network design, construction, and best practices (preferred). + Knowledge of fiber supply chain, asset management, and logistics (preferred). + IT service operations experience with ITIL, MOF, SLA/OLA frameworks (preferred). + Familiarity with Microsoft Cloud Services and Platforms (Azure, Office 365, etc.) (preferred). **Education:** + High School Diploma or equivalent required. + Bachelor’s degree in Engineering, Telecommunications, Business Management, or related field preferred. Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required. CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role. **To Apply:** To be considered, please apply directly to this requisition using the link provided. For additional information, please contact **Tana Stilloe at Tana.Stilloe@ctg.com** . Kindly forward this to any other interested parties. Thank you! **About CTG** CTG, a Cegeka company, is at the forefront of digital transformation, providing IT and business solutions that accelerate project momentum and deliver desired value. Over nearly 60 years, we have earned a reputation as a faster and more reliable, results-driven partner. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. CTG leverages the expertise of over 9,000 team members in 19 countries to provide innovative solutions. Together, we operate across the Americas, Europe, and India, working in close cooperation with over 3,000 clients in many of today's highest-growth industries. For more information, visit www.ctg.com . Our culture is a direct result of the people who work at CTG, the values we hold, and the actions we take. In other words, our people define our culture. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. Part of our mission is to cultivate a workplace that attracts and develops the best people, reflected by our recognition as a Great Place to Work Certified™ company across many of our global operations. CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws. CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.