We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager. To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows. **Responsibilities:** + Supervising employees, assigning duties, and creating a shift schedule. + Monitoring team performance and ensuring duties are performed efficiently. + Reporting any issues that arise during the shift to management. + Managing employee requests and transgressions. + Ensuring compliance with company policies, health, and safety standards. + Coaching team members and training new staff. + Opening and closing registers, accounting for the daily intake, and preparing cash deposits. + Handling customer issues and employee disputes. **Requirements:** + Must be 18 years or older. + High school diploma/GED. + Previous experience as a Shift Leader or in a similar role in retail. + Experience creating shift schedules. + Excellent communication and interpersonal skills. + Strong leadership and organizational skills. + Confident problem-solver. + Team player. **Benefits/Perks:** + Flexible schedules + Competitive pay + FREE Meal on days you are working **Company Introduction** All of our 2400+ locations in the United States are locally owned and operated. So, no matter which shop you visit, you’re always supporting a local business. And that’s a reason to celebrate.