Say hello to opportunities.
It’s not every day that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.
The RingCentral Collaboration Group includes the Messaging Backend, Front End Client Apps, various parts of our overall AI Features and several internal tools.
This is where you and your skills come in.
We’re currently looking for an experienced reliability engineer specializing in databases, who will work on database reliability and performance using the best engineering principles, operational discipline, and automation. You will be a part of an international team of engineers responsible for managing the high-load service across various environments. You will contribute not only to the product focusing on high availability, maintainability, and scalability but also to the continuous improvements in the team productivity.
You should be motivated, organized, excited about technology and SaaS products, a thorough critical thinker, and relentless in code quality, scalability, latency, and platform stability. Our culture is motivational, constructive, and positive. We value teamwork, camaraderie, and collaboration. If you’re up for a fun challenge, we want to hear from you.
Job Duties:
Work on the reliability and performance of database clusters and their components
Take part in the design and other architectural changes of critical databases
Work on the observability of database load and relevant metrics, perform capacity planning
Be a point of expertise for the development teams - review database migrations, SQL queries, and other database changes
Work with SRE engineers to roll out changes to the production environments and help mitigate database-related production incidents
Work on database infrastructure automation
Provide relevant documentation to peers as a source of knowledge and subsequent automation
To succeed in this role you must have experience in:
5+ years of experience running cloud-based SQL databases in large production environments
Strong knowledge of SQL
Strong knowledge of SQL DBMS internals (MySQL, Aurora preferred)
Experience with Liquibase
Experience with database performance optimizations
Data modeling and data design skills
Experience with database migrations, patching, deployment architecture changes
Acquaintance with Linux and Unix shell
Experience with infrastructure automation and configuration management
Passion for having the best documentation possible
Good written and verbal communication skills
Comfortable and proficient in collaborating and communicating asynchronously
Experience with Contact Center and VoIP solutions is a HUGE plus
What we offer:
Comprehensive medical, dental, vision, disability, life insurance
Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
401K match and ESPP
Paid time off and paid sick leave
Wellness programs including 1:1 coaching and meditation guidance
Paid parental and pregnancy leave and new parent gift boxes
Family-forming benefits (IVF, Preservation, Adoption etc.)
Emergency backup care (Child/Adult/Pets)
Pet insurance and Pet Telehealth
Employee Assistance Program (EAP) with counseling sessions available 24/7
Free legal services that provide legal advice, document creation and estate planning
Employee bonus referral program
Student loan refinancing assistance
Employee perks and discounts program
RingCentral’s Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If you’re a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.
RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.
About RingCentral
RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™ (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.
RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.
If you are hired in Colorado the compensation range for this position is between $107,100 and $153,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.