Job Description

Starting pay is $16.05 an hour

This is a Part time position.  Schedule is flexible.

Warehouse Operates Mon - Fri - 7 am - 6:30 pm and sat 8 am - 11:30 am

This is a hybrid role that requires working part time as an Administrative assistant and doing light warehouse work when admin tasks are slow. The Warehouse work will be things like cycle counting. Heavy lifting in the warehouse will not be required for this role.

Responsibilities

Receive inbound calls from customersDeal directly with customers either by telephone or electronicallyMust have a professional and courteous demeanor at all timesProduct required knowledge to assist specific questionsQuick response to emails and respond promptly to inquiriesUnderstanding of warehouse operations and functionsPerforms other duties as assigned by Department Managers

Problem Resolution

Manage troubleshootingAbility to communicate effectivelyExcellent interpersonal skills with the ability to build relationships Solve problems quickly using sound judgmentMonitor issues to ensure resolution in a timely fashionResearch and resolve discrepancy issues

Service

Investigate, formulate and resolve solutions to issuesKeep management informed of all escalating issuesWeekly updates to Department Manager/s

Minimum Knowledge, Skills and Abilities:

Excellent communication skills in terms of speaking and writing.Good interpersonal skills.Good organizational and time management skills.

Preferred Knowledge, Skills and Abilities:

Good verbal and written communication skillsComputer experience, preferably with all Microsoft applications is required.Ability to adapt to changing priorities in a fast-paced environmentMust be able to handle multiple tasks and attention to detail

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

EDUCATION and/or EXPERIENCE

              High school diploma or GED required.

              Prior warehouse experience or clerical duties is preferred, but not required.

              One to three years related experience and/or training; or some equivalent combination of education and experience.

#LI-BS2

Compensation Range

16.05 USD PER HOUR - 16.99 USD PER HOUR

Benefits Information

https://jobs.advanceautoparts.com/us/en/benefits

California Residents click below for Privacy Notice:

http://www.worldpaccareers.com/uploads/2/4/0/4/24047148/advance_auto_parts_--_california_candidate_privacy_notice.pdf