Toronto, Ontario, Canada
5 days ago
DC Delegated Business Development Specialist

We are seeking a talented individual to join our Investment Solutions, Delegated Services team at Mercer. This role will be based in Toronto and is a hybrid role with a requirement of working at least three days a week in the office.

As a DC Delegated Business Development Specialist, you will be initially supporting our sales leaders with new-business opportunities across all defined contribution pension and savings plans and will be collaborating very closely with our internal consultants to best understand the needs of our clients in order to best position how our DC Delegated Solutions could meet our clients and prospects needs. As you grow into the role, you will lead and generate internal sales discussions for our existing clients.

It’s an exciting opportunity to join Mercer’s rapidly growing global Investment Solutions team, which has seen phenomenal growth over recent years and is now the world’s largest provider of OCIO (Outsourced Chief Investment Officer) services with over $480bn in assets under management.

We will count on you to:

Develop in-depth knowledge of Mercer’s investment research and client solutions, in order to articulate and communicate to colleagues and prospective clientsDevelop deal coaching skills and work closely with sales and commercial leadership on all aspects of sales and business development activities, as well as demonstrate ownership of key sales deliverables including new business proposals, value propositions, pitch material and any areas of specialist expertise that you may be assigned toSupport and influence other business development initiatives such as marketing initiatives, go to market strategy, market research and intelligence – this will involve collaborating with worldwide Mercer colleagues across our wider investment, operational, client and consulting teamsAnalyze and evaluate sales processes, identifying areas for improvement and implementing strategies to increase win ratesWork with your Mercer colleagues to establish opportunities and further pipeline for internal salesSuccessfully hit your sales targets with the full support of the businessConduct research and analysis on market trends, competitor activities, and client needs to inform sales strategies and drive business growthProvide regular reports and updates to senior leadership, tracking and analyzing the progress of strategic sales initiatives through pipeline analysis and other relevant metrics

What you need to have: 

Third-level qualification with a strong academic track record and strong interest in capital markets and investment industry (CFA and actuarial candidates welcome)5+ years of experience with project management in sales, preferably in the investment, defined contribution or financial industryEnergy, proactivity and attention to detailAbility to manage multiple projects, stakeholders and deliverables simultaneouslyProven team player characteristics and interpersonal skillsStrong technical skills (PowerPoint, Excel, Word with ability to embrace other tools)

What makes you stand out?

Experience in business development and preparing business proposals for presentationUnderstanding of institutional investment landscape and the defined contribution pension and savings (Capital Accumulation Plans) market in CanadaCreative thinking with high standards of output and ability to generate concise written materialsAbility to communicate complex issues in a simple and coherent mannerTrack record of building a new business pipeline at the same time as executing contracts. Evidenced track record of achieving sales quotaExperience in B2B sales and managing complex sales cycles end-to-endDemonstrable experience in solution/value selling or exposure to solution/value selling with proven resultsUnderstanding of stakeholder management and the various roles of the buyer in the sales process

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.


Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, Marsh McLennan will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need, please contact reasonableaccommodations@mmc.com.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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