Charleston, SC, USA
35 days ago
Deal Desk Analyst

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future.  We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action.  We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

JOB DESCRIPTION

Deal Desk Analyst

Benefitfocus Inc.

Benefitfocus is looking for a Deal Desk Analyst to join our fast-paced high-tech environment. Success in this role will require a team player approach, the ability to work across organizations with disparate needs, creativity, and critical thinking to proactively identify new and different approaches to scale current processes.

The Deal Desk team drives value to the business in two key ways. First, by protecting its interests through compliant, creative and financially viable deal structures; and second by escalating issues which impede seller productivity and effectiveness be they commercial, operational, or in the marketplace.

Essential Duties and Responsibilities:

Serve as the primary cross-functional liaison for Sales with regard to deal assessments and discussions.Gain subject matter expertise on cross-functional needs and priorities for appropriate representation and action.Manage the end-to-end deal review process and support the execution of contractual documents while ensuring compliance with business policies.Define and enforce the escalation approval process for non-standard deals.Deal Structure Guidance – Aid sellers in structuring deals which are mutually beneficial for BNFT and our customers, ensure deal related operational process commitments are achieved and periodically review process goals.Consult with and guide Sales on topics related to the deals’ financial viability, adherence to business rules, corporate controls, and policies.Build and/or support financial deal modelingProject Manage the lifecycle of deals collaborating with cross-functional teams to include sales, finance, delivery and legal departments as needed.Drive deal structure alternatives which achieve BNFT and customer objectives.Provide proactive support, guidance, and creative solutions to the sales team in order to help drive deal closure.Document deal reviews, including any and all Business Rule or policy exception requests.Ensure contracts maximize total deal value while limiting risk/exposure to the business.Continuously improve and enhance business processes to drive efficiency across the team.Ensure compliance with company pricing, contract terms and the Delegation of Authority.Identify business trends that can influence business decisions (e.g. Pricing, Business Rules, Competitive pressures).Subject Matter Expert on all things pricing processes and quote activities.Additional responsibilities, as required.

 Qualifications:

Bachelor’s degree in business, finance or related field.3-5 years’ experience working on a deal desk team or comparable work (e.g., account manager, operations specialist).Experience supporting a complex Sales organization, and communications with executive-level management.Previous Involvement with business strategy or licensing and pricing programs at the enterprise level.Background working with SaaS and recurring revenue models is ideal.Strong change management skills and experience with a rapidly changing business environment and ongoing operational improvements.Strong analytical, accounting, and advanced Excel skills.

Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya may offer incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

$75,830 - $126,390 USD

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

Health, dental, vision and life insurance plans401(k) Savings plan – with generous company matching contributions (up to 6%)Voya Retirement Plan – employer paid cash balance retirement plan (4%)Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more about Critical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

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