Albany, NY, 12260, USA
15 days ago
Deal Desk Analyst
With Confluent, organizations can harness the full power of continuously flowing data to innovate and win in the modern digital world. We have a purpose that drives us to do better every day – we're creating an entirely new category within data infrastructure - data streaming. This technology will allow every organization to create experiences and use the power of data in ways that profoundly impact the way we all live. This impact is our purpose and drives us to do better every day. One Confluent. One team. One Data Streaming Platform. Data Connects Us. **About the Role:** We’re looking for self-motivated team members who crave a challenge and feel energized to roll up their sleeves and help realize Confluent’s enormous potential. Chart your own path and take healthy risks as we solve big problems together. We value having diverse teams and want you to grow as we grow—whether you’re just starting out in your career or managing a large team, you’ll be amazed at the magnitude of your impact. We are looking for a Deal Desk Analyst to join our global team. Reporting to the Sr. AMER Deal Desk Manager, the Deal desk Analyst will support Desk operations by reviewing quotes in Salesforce, ensuring compliance with approval criteria, creating Marketplace offers, providing CPQ guidance, and identifying process improvements. Collaboration with Sales, RevOps, legal and Finance is essential **What You Will Do:** + Become a Deal Desk Subject Matter Expert by thoroughly understanding the deal-flow process and policies. + Build robust partnerships with all cross functional teams such as Sales, Finance, Legal, SalesOps, and RevOps. + Facilitate Non-Standard deals by working with your cross functional teams and identifying solutions that align to internal policies and GTM strategy. + Create Marketplace Private Offers for AWS, GCP and AzureEnsure that all deals are booked in alignment with our booking process and policies + Collaborate with Finance / RevOps on the reconciliation process for the close of each month and quarter. + Continuously identify improvement areas and solutions that impact the Deal Desk process. + Assist/lead Deal Desk projects. **What You Will Bring:** + 3+ years of experience in a Deal Desk, Sales Operations, Pricing or equivalent sales supporting function. + Experience with Salesforce CPQ required. + Marketplace experience (AWS, Azure, GCP). + Proficiency in understanding overall construction of SaaS deals; able to advise on booking and revenue recognition ramifications based on deal construct. + Strong problem-solving mentality, with an ability to independently navigate internal resources and proactively manage internal blockers for approval and booking of non-standard deals. + Successful track record of operating in a high-growth business, with a demonstrated ability to drive results independently. + Excellent commercial reasoning skills, balancing an acute attention to detail with the ability to recognize the bigger picture. + Ability to balance competing priorities in a fast-paced environment and demonstrate strong time management skills. + Highly responsive; Flexibility to support month and quarter end. + Ability to understand timelines to meet critical deadlines. + Ability to influence Sales and build indestructible partnerships with cross functional teams. + Excellent communication and problem solving skills, with the ability to articulate complex concepts clearly + Experience with consumption/on-demand pricing + Basic understanding of ACV, TCV, REN and ARR **Come As You Are** At Confluent, equality is a core tenet of our culture. We are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. The more diverse we are, the richer our community and the broader our impact. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. At Confluent, we are committed to providing competitive pay and benefits that are in line with industry standards. We analyze and carefully consider several factors when determining compensation, including work history, education, professional experience, and location. This position has an annual estimated salary of $102,600 - $120,600, an annual bonus, and a competitive equity package. The actual pay may vary depending on your skills, qualifications, experience, and work location. In addition, Confluent offers a wide range of employee benefits. To learn more about our benefits click HERE (https://confluentbenefits.com/) . Click HERE (https://www.confluent.io/legal/confluent-candidate-privacy-notice/) to review our Candidate Privacy Notice which describes how and when Confluent, Inc., and its group companies, collects, uses, and shares certain personal information of California job applicants and prospective employees. \#LI-Remote
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