At Polaris Inc., we have fun doing what we love by driving change and innovation. We empower employees to take on challenging assignments and roles with an elevated level of responsibility in our agile working environment. Our people make us who we are, and we create incredible products and experiences that empower us to THINK OUTSIDE.
District Demand Manager, On-Road
Compensation Grade:
Grade ES
Work Shift:
1st Shift
Job Summary:
The Motorcycles District Demand Manager (DDM) is responsible for partnering with their dealers to drive low funnel demand and attainment of whole good retail goals. Through strategic partnerships with the motorcycle business unit and the dealers, the DDM is accountable for delivering monthly, quarterly, and yearly retail / market share targets through long term goal alignment, low funnel demand / inventory / retail planning. The goal for the DDM is to be a trusted advisor and #1 business partner for their dealers. The DDM will partner with their dealers, other field staff, and internal business unit partners to analyze market dynamics, uncover root cause issues in the retail funnel, and strategically solve any issues in order to meet business objectives. The DDM will do so via a structured process meant to create a quality monthly connection with each of their dealers to review local marketing and retail opportunities before putting countermeasures into place. Additionally, the DDM plays a critical role in ensuring that Indian Motorcycle and Slingshot are the #1 recommended OEM dealer partner. This role is the key strategic pillar for both our dealers and the business unit in driving long term retail growth for both Indian Motorcycle and Slingshot.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Low Funnel Demand and Retail Performance
Align on an annual retail goal with your dealer network
Consistent review / analysis of district and dealer KPI’s, specifically for low funnel demand (dealer website, digital platforms, leads, local marketing strategy, credit applications, etc…), retail, and market share to understand risks and opportunities
Monthly meeting with dealers focused on short and long term low funnel demand and retail objectives, inventory health, competitive performance, root cause issues, and countermeasures to maximize opportunity and attain future goals
Influence dealers to participate in key brand programs
Attend and support dealer and corporate motorcycle events as required (district / regional / national)
Communication and Solicitation
Ensure dealers are knowledgeable about profit opportunities of current promotional and other supporting programs.
Identify risks and opportunities to low funnel demand & retail in assigned district and work with leadership and brand teams to implement countermeasure plans
Educate dealers on key initiatives to ensure flawless consumer facing interactions.
Drive participation and compliance in programs and key initiatives that enforce critical retail behaviors
Collect and report competitor market and district level insights to sales leadership and brand teams.
Communicate successes and opportunities to leadership and DDM teams to foster consistent focus on growth and improvement
Daily interaction with a CRM reflecting dealer call take-a-ways and follow up actions needed. Most importantly, provide strategic commentary highlighting key takeaways and improvement opportunities
Customer Experience & Issue Resolution
Assist dealers in timely resolution of issues relevant to the DDM’s responsibilities.
Direct dealers to proper resources and escalate when appropriate to quickly and effectively resolve issues with win/win solutions
Customer (dealer & end consumer) satisfaction and dealer effort always considered
Responsive to dealer and consumer inputs
Questions and improves internal processes
SKILLS & KNOWLEDGE
Bachelor’s degree in related field (Marketing, Business, etc…)
Minimum of two years channel/local marketing or retail/district sales experience required (inside experience preferred)
Strong relationship building & influencing skills. Ability to view dealers as partners and balance relationship with business needs to deliver goals without losing sight of dealer partner and consumer needs
Proficiency with data based root cause analysis using standard computer programs (Microsoft Suite, Power BI, etc…)
Excellent phone and other virtual communication skills are required; demonstrated ability to communicate effectively, both verbally and in writing. Comfortable challenging the status quo and driving improvement
Must be a self-starter who is organized, competitive, and always looking to improve
Understanding, appreciation and passion for motorcycle / powersports industry
WORKING CONDITIONS
Standard fast-paced corporate office environment
Travel required up to 25% for meetings, region travel or customer events
Some travel to remote locations and corporate functions may be required.
We are an ambitious, resourceful, and driven workforce, which empowers us to Think Outside. Apply today!
#LI-NT1
We are an ambitious, resourceful, and driven workforce, which empowers us to THINK OUTSIDE. Apply today!
At Polaris we put our employees first, by offering a holistic approach to their health and financial wellbeing. Polaris is proud to offer competitive compensation, including a market-leading profit-sharing plan that is fundamental to our pay-for-performance culture. At Polaris, employees are owners of the company through company contributions to our Employee Stock Ownership Plan and discounted employee stock purchases plan. Employees receive a generous matching contribution to 401(k), financial wellness education and consultation to plan for their financial future. In addition to competitive pay, Polaris provides a comprehensive suite of benefits, including health, dental, and vision insurance, wellness programs, paid time off, gym & personal training reimbursement, life insurance and disability offerings. Through the Polaris Foundation and our Polaris Gives paid volunteer time off, we support employees who actively volunteer their time, efforts, and passions to improve the health and wellbeing of the communities in which they live, play and work. Employees at Polaris drive our success and are rewarded for their commitment.
About Polaris
As the global leader in powersports, Polaris Inc. (NYSE: PII) pioneers product breakthroughs and enriching experiences and services that have invited people to discover the joy of being outdoors since our founding in 1954. Polaris' high-quality product line-up includes the Polaris RANGER®, RZR® and Polaris GENERAL™ side-by-side off-road vehicles; Sportsman® all-terrain off-road vehicles; military and commercial off-road vehicles; snowmobiles; Indian Motorcycle® mid-size and heavyweight motorcycles; Slingshot® moto-roadsters; Aixam quadricycles; Goupil electric vehicles; and pontoon and deck boats, including industry-leading Bennington pontoons. Polaris enhances the riding experience with a robust portfolio of parts, garments, and accessories. Proudly headquartered in Minnesota, Polaris serves more than 100 countries across the globe. www.polaris.com
EEO Statement
Polaris is an Equal Opportunity Employer and will make all employment-related decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, marital status, familial status, status with regard to public assistance, membership or activity in a local commission, protected veteran status, or any other status protected by applicable law.