Dealership:L0432 Suburban Volvo Cars

Lithia & Driveway Summer Internship - Dealership Operations 

We are seeking a motivated and detail-oriented Dealership Operations Intern to join our team in Michigan. This internship will offer you an in-depth, 8-10 week rotational experience across key departments within our dealership, including Sales, Service, Parts, and Customer Relations. The internship is designed to give you the opportunity to learn directly from experienced professionals and gain a comprehensive understanding of dealership operation

Store Operations Intern reports to the General Manager. 

Responsibilities

Rotations:

Sales Operations.Service Operations.Parts Operations.Business Office.

Day-to-Day Operations:

Provide support in daily tasks and operations within the assigned department.Collaborate with team members to ensure smooth workflow.

Documentation and Administrative Functions:

Maintain accurate records and documentation.Assist with documentation of important information to increase efficiency.

Customer Support:

Provide a friendly and professional first impression to customers.Efficiently and respectfully address customer needs and inquiries to ensure a positive experience.

Communication and Teamwork:

Foster a collaborative and positive team environment.Work closely with team members to identify areas for process improvement.

Learning Development:

Actively seek opportunities for learning and skill development.Participate in training sessions and other events.Ask questions as needed.

What's in it for you?

Hands-on experience in dealership operationsProfessional growth and development opportunitiesExposure to a wide range of dealership departmentsNetworking opportunities with senior managementMentorship throughout the internshipPotential for full-time employment with Lithia & Driveway after graduation

Skills and Qualifications 

Interest in the automotive industry and store operations.Excellent written and verbal communication skills.Strong collaboration and leadership skills.Passion for delivering excellent customer service and enhancing the overall customer experience.Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).Basic understanding of CRM and dealership management software (DMS) a plus.

Application Deadline: March 21st
Please apply via Handshake or through our career website. 

We offer best in class industry benefits:Competitive pay Medical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness Programs

High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.