Summary: Responsible for the efficient and orderly management of public area cleaning, servicing, reporting, and management functions through the proper use of assigned employees. Responsible for handling guests requests or complaints quickly and courteously.

Essential Functions: Trains Guest Room Attendants, House persons and Utility Porters in Housekeeping techniques and proper use of equipment and chemicals. Executes inspection program ensuring the maintenance of the guest room areas, room cleanliness and sanitation standards. Controls supply materials expenditures by ensuring proper use of supplies and maintaining adequate inventory levels. Inventories supplies in each assigned storage room on a daily basis. Ensures all the equipment is properly utilized and cleaned after use. Prepares daily and monthly reports and cleaning schedules. Requests maintenance for buildings, furnishings, equipment and other areas as necessary. Respond quickly and courteously to all guest requests and complaints. Performs other duties as assigned