Green Bay, WI, USA
25 days ago
Deductions Clerk
This position is responsible for incoming mail sorting, scanning and attaching documentation within SAP for Accounts Receivable (AR) teams in accordance with established policy and identification processes. The position reports to the Deductions Supervisor.

Employee Type:

Full time

Location:

WI Green Bay

Job Type:

Finance Credit & Collection

Job Posting Title:

Deductions Clerk

Job Description:

Roles & Responsibilities:

Receives incoming mail, opens, reviews, scans, and attached to AR items within SAP.Secures and organizes deduction backup from customers via group inboxes, websites, or by phone.Maintains electronic storage files which contain various support documents or templates needed to process deductions. Mailroom tasks: UPS/FedEx receive packages, print shipping labels and manage office account, USPS deliver incoming mail may include physical placement at desk(s) or open, scan, and load mail into SAP system.  Replenish metered postage funds.While working in the office 3 days a week, mornings will be assisting 2-3 hours at the front desk.Accurately matches authorized deductions to planned promotions, ensures deductions are setup correctly, issues customer credit for valid claims and submit repayment for unauthorized claims.Update deduction status, action code, reason code, root cause code, performance dates and comments as they change in the deduction management system.Apply established processes, procedures, and supporting documentation to resolve deductions with an audit mindset following SOX compliance standards.Escalates issues and errors timely. Acts in the best interest of Winland Foods in all matters.Keeps Supervisor and/or Manager informed of activities that may require escalated attention.

The duties and responsibilities described are not a comprehensive list of all tasks. Additional tasks and duties may be assigned from time to time as necessitated by business needs.

Qualifications & Experience:

Professional attitude and appearance with a focus on customer service.Ability to work independently and as part of a team, prioritize work, and multi-task with interruptions.Experience in Microsoft Office products (Excel, Word, PowerPoint, Access, Teams).Organizational skills with emphasis on time management for success in fast-paced environment.Excellent communication skills.Ability to be resourceful and proactive problem solving.Strong attention to detail with a high degree of accuracy.

EEO Statement:

Winland Foods believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit develop, and retain the most talented people from a diverse candidate pool. Winland Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.
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