DEFINED BENEFITS COORDINATOR
Loyola University Chicago
Position Details Position Details Job Title DEFINED BENEFITS COORDINATOR Position Number 8100605 Job Category University Staff Job Type Full-Time FLSA Status Non-Exempt Campus Chicago-Water Tower Campus Department Name HUMAN RESOURCES Location Code HUMAN RESOURCES:RETIREMENT (04600D) Is this split and/or fully grant funded? No Duties and Responsibilities The Defined Benefits Coordinator assists with the daily operations of the defined benefit pension plan, ensuring compliance with regulations, and assisting participants with plan-related inquiries.
Calculate estimated LUERP pension benefits for current participants. Perform final pension benefit calculations for terminated vested participants. Process, review, and distribute required paperwork for pension payments, including lump sums and annuities. Set up and manage pension payments through the online banking system. Maintain organized records of pension participants, both in physical and digital file systems. Clearly communicate pension benefit details and retirement processing steps to eligible participants. Manage a high volume of phone inquiries, providing accurate and professional assistance. Perform other duties as assigned
Minimum Education and/or Work Experience High School Diploma or GED
1-2 years’ customer service experience, benefits administration experience preferred.
Qualifications Bachelor’s Degree preferred. Strong written and verbal communication skills and ability to communicate with a diverse client population, both internal and external, to relay accurate, appropriate and timely information. Strong organizational skills, attention to detail and ability to multitask. Ability to be flexible in a dynamic work environment. Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. Certificates/Credentials/Licenses N/A Computer Skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Knowledge of ERP programs a plus. Supervisory Responsibilities No Required operation of university owned vehicles No Does this position require direct animal or patient contact? No Physical Demands Repetitive Motions Working Conditions None Open Date 03/20/2025 Close Date Position Maximum Salary or Hourly Rate $25.65 p/h ($50,000 ann) Position Minimum Salary or Hourly Rate $24.62 p/h ( $48,000 ann) Special Instructions to Applicants About Loyola University Chicago Founded in 1870, Loyola University Chicago is one of the nation’s largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes—including Business, Law, Medicine, Nursing, and Health Sciences—Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation’s top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country’s most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world.
Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here. Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University’s Nondiscrimination Policy. Quick Link for Posting https://www.careers.luc.edu/postings/31927 Supplemental Questions
Calculate estimated LUERP pension benefits for current participants. Perform final pension benefit calculations for terminated vested participants. Process, review, and distribute required paperwork for pension payments, including lump sums and annuities. Set up and manage pension payments through the online banking system. Maintain organized records of pension participants, both in physical and digital file systems. Clearly communicate pension benefit details and retirement processing steps to eligible participants. Manage a high volume of phone inquiries, providing accurate and professional assistance. Perform other duties as assigned
Minimum Education and/or Work Experience High School Diploma or GED
1-2 years’ customer service experience, benefits administration experience preferred.
Qualifications Bachelor’s Degree preferred. Strong written and verbal communication skills and ability to communicate with a diverse client population, both internal and external, to relay accurate, appropriate and timely information. Strong organizational skills, attention to detail and ability to multitask. Ability to be flexible in a dynamic work environment. Exercise good judgment and maintain confidentiality in maintaining critical and sensitive information, records, and reports. Certificates/Credentials/Licenses N/A Computer Skills Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Knowledge of ERP programs a plus. Supervisory Responsibilities No Required operation of university owned vehicles No Does this position require direct animal or patient contact? No Physical Demands Repetitive Motions Working Conditions None Open Date 03/20/2025 Close Date Position Maximum Salary or Hourly Rate $25.65 p/h ($50,000 ann) Position Minimum Salary or Hourly Rate $24.62 p/h ( $48,000 ann) Special Instructions to Applicants About Loyola University Chicago Founded in 1870, Loyola University Chicago is one of the nation’s largest Jesuit, Catholic universities, recognized for its academic excellence, commitment to community engagement, and leadership in sustainability. A Carnegie R1 research institution, Loyola leverages its status as one of an elite group of universities with the highest level of research activity to advance knowledge that serves communities and creates global impact. With 15 schools, colleges, and institutes—including Business, Law, Medicine, Nursing, and Health Sciences—Loyola operates three primary campuses in the greater Chicago area and one in Rome, Italy, that provide students a transformative, globally connected learning experience. Consistently ranked among the nation’s top universities by U.S. News & World Report, Loyola is a STARS Gold-rated institution that is ranked as one of the country’s most sustainable campuses by The Princeton Review and has earned distinctions from AmeriCorps and the Carnegie Foundation for its longstanding record of service and community engagement. Guided by its Jesuit mission and commitment to caring for the whole person, Loyola educates ethical leaders who think critically, act with purpose, and strive to create a more just and sustainable world.
Loyola University Chicago strives to be an employer of choice by offering its staff and faculty a wide array of affordable, comprehensive, and competitive benefits. To view our benefits in detail, click here. Loyola adheres to all applicable federal, state, and/or local civil rights laws and regulations prohibiting discrimination in private institutions of higher education. Please see the University’s Nondiscrimination Policy. Quick Link for Posting https://www.careers.luc.edu/postings/31927 Supplemental Questions
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* Do you have a high school diploma/GED and 1-2 years of customer service experience? Yes No * Why do you want to work for Loyola University Chicago?(Open Ended Question)
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