Posting Details Posting Details

Requisition Number S2871 Position Number 998069 Position Classification Title Business Systems Analyst Functional Title Degree Works Specialist Position Type Staff University Information Located in North Carolina’s third largest city, UNC Greensboro is among the most diverse, learner-centered public research universities in the state, with 18,000 students in eight colleges and schools pursuing more than 150 areas of undergraduate and over 200 areas of graduate study. UNCG continues to be recognized nationally for academic excellence, access, and affordability. UNCG is ranked No. 1 most affordable institution in North Carolina for net cost by the N.Y. Times and No. 1 in North Carolina for social mobility by The Wall Street Journal — helping first-generation and lower-income students find paths to prosperity. Designated an Innovation and Economic Prosperity University by the Association of Public and Land-grant Universities, UNCG is a community-engaged research institution with a portfolio of more than $67M in research and creative activity. The University’s 2,600 staff help create an annual economic impact for the Piedmont Triad region in excess of $1B. Primary Purpose of the Organizational Unit In support of the mission of UNC Greensboro, the University Registrar’s Office fosters student success and cultivates exemplary student experiences for all University constituents related to academic records, policies, and regulations. Position Summary Reporting to the Senior Assistant Registrar for Academic Infrastructure, the Business Systems Analyst will collaborate with the Degree Works team to ensure delivery of existing services and the development of new functionality and services in Degree Works. To that end, this position builds, scribes, and modifies degree requirements in Degree Works; assists with testing degree audits and enhancements, provides customer service/functional support to students, faculty and staff, assists with the roll out Degree Works enhancements to campus constituents, and assists with special projects. This position is also responsible for documenting processes related to Degree Works. Minimum Qualifications

Bachelor’s Degree in a discipline related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.

Additional Required Certifications, Licensures, and Certificates Preferred Qualifications Bachelor’s degree in Computer Science, Computer Information Systems, Computer Engineering, math, or Engineering or related technical degree from an appropriately accredited institution; or Bachelor’s degree and some computer coursework from an regionally accredited institution and one (1) year of experience in business application consulting or development; or Associate’s degree in Computer Programming and one (1) year of experience in application consulting or development or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Banner experience, two (2) years of experience in a Registrar’s Office, and Three (3) years of experience working directly with Degree Works using Scribe, SureCode, and Transit.

Alternate Option If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations. Special Instructions to Applicants Applicants are required to upload a list of at least three (3) professional references that includes: Name, Company Name, Type of reference (Professional, Supervisor, Colleague, Academic, or Personal). One (1) of those references will need to be a current or previous supervisor. Email Address Contact Phone Number Recruitment Range $32,675 – $35,000 Org #-Department University Registrar's Office - 10204 Work Hours of Position 20 hrs/wk. 8am - 1pm, M-Th Number of Months per Year 12 Posting Requirements Job Family Administrative & Managerial Career Banded Title Business Systems Analyst Open Date 09/20/2024 Close Date 10/04/2024 FTE 0.500 FLSA Non-Exempt If other, please indicate If time-limited, please specify end date for appointment. Salary Grade Equivalency Key Responsibilities ________________________________________________________________________________________________________________________

Key Responsibility Analyze, build, scribe, modify, and test the degree requirements in Degree Works for undergraduate academic programs (production and test). Essential Tasks Review program revisions received from the Undergraduate Curriculum Committee (UCC) and translate revisions that need to be made in Degree Works. Enter information from Banner into Degree Works using Scribe, Sure Code, and Transit. Once the coding of new requirements is completed through Scribe, use the application to parse the requirements to update the degree evaluation in real time. Collaborate with the Degree Works team to resolve system issues once the information is applied in the various systems. Key Responsibility Test functionality in the Degree Works system (degree audit and Transfer Equivalency). Essential Tasks Assist with testing for Degree Works related projects. Follow test plans with test scenarios. Verify the accuracy of upgrades and system changes by testing degree audits and applications processes. Key Responsibility Customer Service Essential Tasks Serve as a resource for Degree Works for undergraduate academic programs regarding translation of academic requirements, policies, and procedures related to the Degree Works system (degree audit and Transfer Equivalency). Assist with responding to inquires received via the generic Degree Works email account.

Key Responsibility Other duties as assigned Essential Tasks Attend meetings as needed. Assist with special projects. Attend training sessions to maintain current knowledge on the new releases of Banner and Degree Works.

Competency ________________________________________________________________________________________________________________________

Competency Knowledge – Professional Competency Description Knowledge and understanding of business systems, theories, processes, rules and regulations and how they apply to technology in the applicable area(s). Competency Level Contributing Competency Knowledge – Technical Competency Description Thorough knowledge of applicable business information systems, testing methodologies, training, business system analysis, and/or other applicable systems.  Ability to serve as a resource for others.  Ability to recognize the limitations of business information systems in relation to business processes. Competency Level Competency Analysis and Decision Making Competency Description General knowledge of requests, issues and problem areas.  Ability to analyze issues and problems and propose solutions which are consistent with the agency’s priorities and financial resources.  Ability to utilize available resources to correctly determine the issues and develop alternative solutions.  Ability to make guided decisions and recommendations on issues affecting a project or client base. Competency Level Contributing Competency Communication Competency Description Ability to maintain ongoing interaction with internal and external audiences using written and verbal communication skills.  Ability to communicate effectively by articulate verbal discussion.  Ability to create clear and coherent written materials.  Ability to assist and participate in stakeholder sessions. Competency Level Contributing Competency Project Management Competency Description Ability to develop, monitor, and communicate changes to project scope, project plans, timelines, status, issues, and risks for moderately complex projects, or subsets of complex projects. Competency Level Journey Competency Problem Solving Competency Description Ability to identify, clarify, and select appropriate tools, data, and analysis techniques to diagnose problems and develop solutions. Competency Level Contributing ADA Checklist ADA Checklist

"R" for Rare (0-30%), "O" for Occasional (30-60%), "F" for Frequent (60-90%), "C" for Constant (90-100%)

Physical Effort Work Environment Applicant Documents Required Documents Resume/CV Cover Letter List of References Optional Documents Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Are you eligible to work in the United States without sponsorship? Yes No * Please indicate how you learned of the vacant position for which you are applying: UNCGjobsearch website Piedmont Triad Area Newspaper The Chronicle of Higher Education Inside Higher Ed Other professional journal / website NCWorks.gov UNC school system job board Personal Networking Facebook Twitter LinkedIn * If you selected "Other", please provide the name of the resource here.

(Open Ended Question)