With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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The Delinquency Hard Cost position is a higher-level position and is responsible for processing delinquencies for homeowners associations. This is an accounting support position in a fast-paced centralized accounting services environment providing financial services to community associations throughout North America.

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Job Responsibilities:

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\n\nProvide reporting, tracking metrics, and process improvements\nSet up and maintain delinquency statuses \nImplementing delinquencies on a structured systematic approach per Association policy \nUnderstand and explain account activity \nGenerate delinquency notices, export, and upload file to Print House \nReview and approve Print House proofs \nPrepare Lien and Release of Lien Notifications \nPrepare attorney/collection agency packages \nEnter reimbursable charges \nPoint of contact for collection attorney or agency \nInteract with branch staff on status of accounts \nComplete delinquency activities per policies, such as lien filings and title searches\nOccasional overtime may be required \nOther duties as assigned \nManage late fees and late interest setup by branch in C3 per association\n\n Requirements\nHigh aptitude for logic and reasoning (non-mechanical) \nDetail oriented, team player \nAbility to meet strict deadlines \nAbility to effectively communicate with internal and external departments \nHigh level of customer service satisfaction \nAbility to manage multiple entities with varying policies and complexities \nAbility to interpret and apply industry related law \nStrong PC skills, including proficiency with MS Outlook, Word and Excel \n
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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.