Delivery Account Operations Associate III **General Information** Press space or enter keys to toggle section visibility City São Paulo State/Province São Paulo Country Brazil Department DELIVERY_ACCOUNT_OPERATIONS Date Monday, December 16, 2024 Working time Full-time Ref# 20034607 Job Level Individual Contributor Job Type Experienced Job Field DELIVERY_ACCOUNT_OPERATIONS Seniority Level Associate **Description & Requirements** Press space or enter keys to toggle section visibility **About Xerox Holdings Corporation** For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity) + Acompanhar o desempenho das contas de outsourcing de impressão, visando manter a qualidade e produtividade; + Analisar os relatórios diários de produção e qualidade, visando identificar desvios dos padrões no processo produtivo, providenciando as respectivas correções; + Garantir a satisfação do cliente; + Garantir a leitura e assertividade das medições dos equipamentos; + Controle de Insumos; + Garantir o faturamento mensal e os relatórios de produção; + Identificar e capturar as oportunidades de negócio; + Preparar relatórios com dados de produção e horas paradas de máquinas, para fins de acompanhamento e controle do desempenho para controle geral da linha de produção; + Controlar alcance de meta prod/hora/equipamento; + Requisitar e devolver material ao almoxarifado; + Monitorar e garantir o SLA do contrato e conhecimento dos prazos por toda equipe; + Fazer a interface entre o cliente e a Xerox; + Assegurar e/ou reportar controle, análise, justificativa de perdas de produtividade, buscando o respectivo plano de ação. \#LI-DNI Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.