Our Company

We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.

Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.

The team

As a part of Product Engineering Services practice, we are looking for talented Delivery Assurance Manager to join us to contribute to practice initiatives and keep current in the latest technology developments in the Cloud and Product Engineering space.

The role

A Delivery Assurance Manager ensures that projects, services, or products are delivered on time, meet quality standards, and align with customer or organizational expectations.
o Quality Assurance and Risk Management:
§ Develop and enforce quality assurance protocols to ensure deliverables meet specified standards.
§ Identify and mitigate risks that may impact delivery timelines, budget, or quality.
o Project Oversight and Tracking:
§ Monitor project milestones and progress to ensure adherence to schedules.
§ Provide regular status reports to stakeholders, highlighting any potential delays or issues.
o Stakeholder Communication:
§ Serve as a liaison between clients, internal teams, and external vendors to ensure alignment on expectations.
§ Address client feedback and concerns promptly to maintain satisfaction.
o Process Optimization:
§ Implement and refine delivery processes to improve efficiency and consistency.
§ Utilize metrics and data analysis to identify areas for improvement in project execution.
o Compliance and Documentation:
§ Ensure all projects comply with contractual agreements, industry standards, and regulatory requirements.
§ Maintain comprehensive documentation for auditing, reporting, and future reference.
o Team Coordination and Leadership:
§ Collaborate with cross-functional teams to resolve issues and drive delivery.
§ Provide guidance and support to team members to maintain high performance.
o Resource Allocation:
§ Manage resources effectively to balance workloads and ensure projects have the necessary support.

What you’ll bring

Mandatory Skills:
• Technical Knowledge:
o Proficiency in project management tools (e.g., Microsoft Project, Jira, Trello).
o Familiarity with quality assurance methodologies (e.g., Six Sigma, ISO standards).
• Project Management Skills:
o Strong understanding of project lifecycle management, including planning, execution, and closing.
o Experience with Agile, Scrum, or Waterfall methodologies.
• Analytical and Problem-Solving Skills:
o Ability to analyze complex problems, identify root causes, and implement effective solutions.
o Skilled in risk assessment and mitigation.
• Communication and Interpersonal Skills:
o Excellent written and verbal communication skills for reporting and stakeholder interactions.
o Ability to build relationships with internal and external stakeholders.
• Leadership and Team Management:
o Proven ability to lead cross-functional teams and drive results.
o Strong decision-making skills and ability to delegate tasks effectively.
• Organizational Skills:
o Ability to prioritize and manage multiple projects simultaneously.
o Attention to detail and commitment to meeting deadlines.

About us

We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.

#LI-MS2

Championing diversity, equity, and inclusion

Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.