Job Description Insight Global is looking for a Delivery Lead to join one of North Americas largest retail and wellness companies. The ideal candidate will be joining the Retail Tech Hardware team that is responsible for store and guest facing technology. This teams works closely with cross-functional teams and vendors in support of delivering end-to-end projects, while considering the full life cycle of hardware technology. The ideal candidate will oversee the day-to-day operations and support of Project Managers in executing hardware delivery projects from inception through implementation. This role will work collaboratively to support Project Managers, business stakeholders, and vendors to ensure hardware projects are executed with best-in-class experience, on time and on budget. The ideal candidate will support to ensure strategic initiatives remain on-track by: Providing guidance and coaching to Project Managers as well as monitoring project progress and quality of key deliverables Leading project intake with requesting teams to capture preliminary scope and high-level requirements. This will inform prioritization in partnership with the Program Manager and relevant leaders before transitioning to team resources Supporting cross-functional and vendor escalations Coordination of app development teams with hardware delivery components of their portfolios Driving process improvement related to hardware delivery activities The ideal candidate will have technology hardware delivery experience with strong skills in developing, maintaining, and overseeing project artifacts, timelines, and budgets The ideal candidate will have technology hardware delivery experience and strong skills in developing, maintaining, and overseeing project artifacts, timelines, and budgets. The additional objectives of this role are as follows: Oversee the execution of hardware projects from requirements definition through deployment, identifying schedules, scopes, budget estimations, and implementation plans, including risk mitigation. Coordinate internal and external resources to ensure that projects adhere to scope, schedule, and budget Analyze project status and, when necessary, revise the scope, schedule, or budget to ensure that project requirements can be met Establish and maintain relationships with stakeholders, providing day-to-day contact on project status and changes We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .     To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements Has 4 years of experience in Project Management and 2 years of experience in program management role focused on technical deliveries Has previous experience with hardware delivery within a technology landscape Experience managing and overseeing the operations of a ticketing system such as ServiceNow (or similar) and providing support or triaging tickets to relevant team members not super crucial Experience in managing waterfall, hybrid & agile delivery teams PMP certification Knowledge of working with 3rd party strategic partners, Vendor SOWs, RFPs, and contracts. null We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.