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Orchestrates the seamless and timely delivery of initiatives, consistently aligning the work with customer needs and values while flexibly adapting the approach based on the initiative.  With a deep understanding of agile and traditional project management methodologies, this role drives excellence in delivery, ensuring satisfaction and fostering-long term customer relationships. 

Essential Functions:

Embrace adaptive leadership techniques to manage teams effectively in an environment that requires flexibility and responsiveness to change

Encourage a culture of continuous improvement by implementing feedback loops and fostering a learning environment that promotes the evolution of delivery practices

Ensure that delivery aligns with the overall strategic objectives of the organization, integrating agile and project management principles into the broader organization

Prioritize customer needs and value, ensuring that deliverables are outcome focused and aligned with organizational metrics

Ability to adapt between agile and traditional project management approaches, meaning that you may serve as a scrum master for a period of time and more of a traditional project manager on another initiative.  Flexibility to meet the needs is critical in this role.

Foster open communication and collaboration with stakeholders to understand evolving needs and preferences, integrating their feedback into the delivery process

Proactively identify potential risks and obstacles that might affect customer satisfaction, implementing strategies that prioritize customer value while mitigating risks effectively 

Provide transparent and comprehensive reporting to stakeholders, highlighting the value generated through the initiative and demonstrating how it aligns with overarching objectives

Customize agile ceremonies to fit the specific needs of the stakeholders, ensuring that these ceremonies serve the purpose of delivering value and fostering satisfaction

Manages overall scope and budget for initiatives that take a traditional approach

Accountable for communication; providing status, clarifying concerns and highlighting issues.

Manage and optimize the flow of value across all initiatives 

Contributes to establishing best practices for the transformation team.

Performs other duties as assigned.

Knowledge / Skills / Abilities:

Demonstrated experience leveraging and leading Agile Frameworks 

Demonstrated experience leveraging traditional I.T. projects and leading them with traditional project management skills (“waterfall”)

Demonstrated ability to effectively partner with both IT and business leadership - collaborate and work across the organization

Active listener and supportive of teams in problem identification and decision making

Tactful diplomat able to work well with diverse personalities, cultures, and backgrounds

Self-motivated and autonomous worker with bias for action and adaptation toward strategic goals

Agile servant leader focused on value flow, facilitation, innovation, and continuous improvement

Teaching and coaching skills, leveraged  to promote team development and growth

Excellent facilitation skills for groups of 10 - 300+ people 

Excellent interpersonal and influencing skills with demonstrated relationship-building skills

Leadership and organizational abilities with strong attention to detail

Bachelor's Degree required

Five or more years of experience managing and/or delivering IT related solutions to meet business needs using Agile values and traditional project management practices required

BE PART OF AN AMAZING CULTURE WHERE WHAT MATTERS TO YOU, MATTERS TO US!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Gordon Food Service is an equal opportunity employer.

All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. The EEO is the Law poster is available here: http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and drug tests all employees.