Delivery Lead - Technology Charlotte, North Carolina;Chandler, Arizona; Richmond, Virginia **Job Description:** **About us:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! **Job Description:** This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost. **Overview:** The Production Governance and Analytics Team Lead will own and deliver the analytical and reporting tooling for Banking Production Services, aiming to standardize reporting across our organization. The candidate will have day to day oversight for a small team responsible for building Tableau dashboards and reports to describe, analyze and visualize data, along with creating advanced calculations and complex SQL queries. Additionally the candidate will also have accountability for the BPS Portal maintenance and development, delivering intelligent solutions to manage the portfolios, enable automation for data collection and streamline operations across BPS. Individual will be responsible for delivering with the team and providing insightful data that can be used in driving complex business decisions and processes, as well as identifying opportunities across our organization through data analytics to effectively deliver against our KPIs, goals and priorities. Additionally, the candidate will be responsible for identifying, analyzing, and proposing solutions for a variety of business problems and improvements using data driven insights with the ability to leverage and explore the use of machine learning to help solve complex business problems – and explore new technologies. **Responsibilities:** + Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.) + Manages coordination of delivery and dependencies across multiple teams + Facilitates communication and collaboration across organizations to support the deliverable completion and timeline + Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule + Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements + Supports resource planning for delivery and execution + Ensures adherence with Enterprise Change Management standards **Required Qualifications:** + 5+ years of experience as a Scrum Master/Project Manager overseeing delivery of data analytics and reporting solutions JIRA portfolio + Drive innovation and continuous improvement across the data analytics and reporting solutions team + Plan, organize and manage work using JIRA, ensuring efficient sprint planning and execution + Coordinate with our stakeholders in the org to understand needs and translate them into actionable plans + Develop and implement new processes to enhance team productivity and work efficiency, including standards and best practices + Extensive analytics experience working with Tableau building dashboards and reports + Experience with MicroStrategy + Strong SQL development; being able to write complex queries and Data Mining, including experience creating and modifying stored procedures and being familiar with SQL server jobs and tasks, including SSIS + Ability to navigate complex data environment and manipulate large data sets + Proven communications skills in describing complex data to inform strategic insights and decisions + ITSM Service Management knowledge + Project Management knowledge + Machine Learning (Data Models, Python Programming, etc) **Desired Qualifications:** + Bachelor’s degree or equivalent, preferably in a technical or engineering discipline + Candidate should exhibit strong personal drive, individual initiative, a sense of urgency, and responsiveness + Excels in working among diverse viewpoints to determine the best path forward + Willing to take on new assignments. Demonstrated ability to manage and prioritize multiple deliverables simultaneously + Data Science/Statistical background + Exposure to Relational Database Management Systems using Oracle, DB2 or SQL Server **Skills:** + Collaboration + Project Management + Result Orientation + Solution Delivery Process + Stakeholder Management + Analytical Thinking + Business Acumen + Financial Management + Influence + Risk Management + Agile Practices + Architecture + Data Management + Solution Design + Technical Strategy Development **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "EEO is the Law" poster, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) . To view the "EEO is the Law" Supplement, CLICK HERE (https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.