Delivery Manager
Insight Global
Job Description
The U.S. Consumer Services and Enterprise Digital & Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.
Seeking a Delivery Manager working as part of the US Consumer Services and Digital Technologies Cross Platform Delivery team, that is the strategic Technology capability responsible for planning and delivering technology products to market at scale, across platforms, delivery teams and external partners. This candidate will work within and across workstreams supporting Lumi Next Generation Big Data, and will focus on delivery of key initiatives with aspects of, but not limited to Cloud FinOps, Use Case Enablement and delivery of Cloud Capabilities. This role will require you to collaborate with multi-functional leaders in Technology and product teams to drive data technology decisions, innovations, and implementation.
The successful candidate will play a lead role in the understanding of product strategy and collaborate with their peers, technology teams, and product owners to translate complex user stories into successful outputs.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
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Skills and Requirements
3-5 years experience as a Delivery Manager
3+ years experience using JIRA agile delivery management of Features and User Stories.
Experience with cloud Financial Operations and managing Cloud Costs
Experience partnering with critical teams across the organization to implement cloud spend reporting, manage risk and Ops, and complete forecasting at the Technology workstream level.
Deep understanding of all aspects of software design, with a demonstrated track record of growing responsibility.
Steers technical program conversations (e.g., relating to architectural approach and system design) and articulates solutions; co-develops and documents solution
Partner with the Lumi PMO team and contribute to all aspects of reporting for senior leaders.
Drive program, release level, continuous improvement and standardization activities using SAFe as the primary framework.
Provide insight into gaps, issues, risks and opportunities across scrum teams, solving and calling out impediments as needed.
Facilitates and plans change management and release management activities.
Identifies and addresses complex inter-team technical dependencies, bridges gaps in technical management
Experience in clarifying objectives, dealing with ambiguity/under-defined problems, advocating for simplification, and influencing teams.
Experience managing project budgets and reporting.
Use technology Competence to provide design alternatives and support team in issue resolution.
Collaborates with Engineering teams to drive alignment architectural approach and technical strategy to execute delivery
Participates with product and engineering leaders to build implementation roadmaps Comes from a Fintech background
Has experience working within Marketing/customer offers
Prior experience working at American Express null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
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