Be available to work a flexible schedule, including weekends, holidays, and varied shifts.  Ensures the Franchise and Shaner Brand Standard and experience for guests.  Adheres to policies of the facility, Franchise, and Shaner policies. Performs massage and body services that meet the established guidelines for the type of service offering and that fulfill guest expectations. Performs all treatments on services menu based upon current licensure. Assesses contraindications of guest that may prevent service from taking place. Always meets the needs of the guest throughout the service. Understands and uses universal precautions when providing services. Cleans and disinfects all equipment. Maintains the highest level of product knowledge and has complete knowledge of all spa service presently offered. Understands the ingredients in products and can explain their benefits to guests. Answers guests’ questions in a knowledgeable and professional manner. Recommends products for home use. Suggests other beneficial treatments offered in the spa. Ensures that work areas are clean and set according to procedures.. Creates and maintains client cards and treatment notes, when appropriate. Other duties as assigned.